Exinda Application Assurance and Visibility joins the Ozone stable to help organisations create agile, intelligent and manageable networks Johannesburg, South Africa, 01 February 2018: Ozone Information Technology Solutions has included Exinda Application Assurance and Visibility as one of its leading network optimisation solutions.

Designed to help network managers and administrators overcome complex network challenges, Exinda reduces network costs and resolves issues three times faster. “Exinda takes an integrated approach by combining interactive analytics and an intelligent recommendation engine with powerful tools such as action shaping, bandwidth monitoring and WAN optimisation,” explains Henk Olivier, Managing Director, Ozone Information Technology Solutions. “The solution comes in one suite of services that are easy to use and implement.

These tools are designed to support the enterprise network as it adapts its infrastructure to the demands of digital transformation and to lower WAN costs by up to 40%.” The solution includes interactive analytics dashboards that provide insight across all users, applications, devices and locations, and purpose-built reports that provide a snapshot of activity and issues. The recommendation engine is designed to predict problems before they occur by following patterns and changes in the network, and this is further supported by traffic shaping, real-time monitoring and accurate resource allocation. Exinda also has built-in WAN acceleration technology to ensure critical applications run smoothly and swiftly.

Oliver adds: “Most businesses have applications running in the cloud or on a WAN network, especially if it is based across different geographic locations. For the IT network engineer and professional, the challenge lies in improving the performance of these applications or improving the actual performance of the WAN and this is close to impossible without the right tools or systems.” Exinda Application Assurance and Visibility can provide businesses of any size, from the enterprise to the small to medium enterprise (SME) with the right tools to create an agile and intelligent network. From enforcing appropriate network usage to ensuring all systems are up to date, it is designed to support the business and its growing demands on the network.

--Ends--

About Ozone Information Technology Solutions
Ozone has been in existence since 2009 and has established itself as a distribution hub for premium IT Products.  Our superior partner support, training and in-depth knowledge and understanding of Information Technology Solutions in the African market, affords us the ability to provide world-class solutions for our clients.

Please visit us at www.ozone.co.za.
For more information please contact: EXINDA: Henk Olivier: Managing Director+27 86 0910 4155PRESS: Tamsin Oxford+27 074 239 3992

Approximately 15% of the world’s population has some degree of hearing loss, as recognized by the World Health Organisation, WHO. In Sub-Saharan Africa, slight impairment (defined a 26-40 dB) tracked at just over 14% (1). Fostering a corporate climate which promotes the inclusion of differently-abled workers into the workplace, which can include the right environment and equipment to support workers considered hard of hearing, is not only a compliance requirement in many countries across the world, but in some circumstances can also help to improve productivity.

Noise has always had the potential to distract people from the task at hand. Today, changes in the workplace have introduced new levels of noise that were absent just a few years ago. Effective noise management is now a business imperative that extends from inside the office walls to anywhere work happens.

Noise management in the office begins with acoustics. The first step is to look over the workplace to determine what can be done acoustically to improve the environment. Consider where different groups of workers are located, and assess whether each group’s communications needs are helped or hindered by their specific location. Where noise is a problem, the following best practices has the potential to enhance acoustic performance, whatever the office environment:

Best Practices to Consider:

• Specialized materials on floors, walls and ceilings minimize noise. For example, covering bare floors with carpeting is an essential step for reducing noise.
• Vertical barriers limit sound travel across an open-plan office. Consider placing divider panels between affected areas.
• Computer-generated sounds mask unwanted noise. Many companies pipe in background noise, or allow people to listen to music to block sound.
• Introduce headsets to block out background noise wherever it occurs and help users enjoy higher quality communications.

Plantronics headset technologies build on the noise protection provided by other acoustic best practices and our headsets are backed by extensive development and testing facilities, plus over 50 years of audio engineering experience. The Plantronics range offers a variety of headset technologies, including:

• Noise cancellation: Plantronics achieves optimum results using active and passive noise cancellation at both the transmission point (what you hear) and reception point (how you sound).
• Digital signal processing (DSP): DSP in Plantronics headsets produces a more natural voice sound by applying specialized algorithms to digitized voice signals.
• Sidetone: This feature provides out-of-band feedback in real time to let people know how they sound to the listener or listeners on a call.
• Microphone array: Using multiple microphones in a single device delivers exceptional sound clarity.
• Hearing protection: Plantronics SoundGuard technology helps to ensure that loud tones are quickly reduced to more comfortable levels, using a sophisticated three-stage process to protect users from sudden increases in sound levels.

Current industry trends are driving the need for improved noise management. Covering calls from desk phones, PCs and mobile devices, Plantronics offers a range of corded and wireless audio solutions that enhance the audio experience for business customers. To find out more about different solutions available in South Africa, please get in touch with a local authorized distributor at www.plantronics.com/za

Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments. Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit www.plantronics.com/za

© 2018 Plantronics, Inc. All trademarks are the property of their respective owners.

(1) MBD, WHO, 2011 DHL estimates as reported within, WHO global estimates on prevalence of hearing loss Mortality and Burden of Diseases and Prevention of Blindness and Deafness, WHO, 2012

Gauteng based digital marketing agency Stilt Media are making waves as one of the few completely black women owned and led agencies in the current South African marketing and advertising landscape. The agency is already disrupting the typical client/agency relationship by using technology and data to add real value and return on investment to clients’ bottom lines. 

Founded in 2015, Stilt Media headed up by Marketing Director Mimi Mphaphuli and Managing Director Tina Manyanya. Both women come from impressive leadership and management backgrounds, with Manyanya having headed up her own department at Publicis Media and Mphaphuli having lead a department at Ogilvy.

The pair decided to start up Stilt Media after noticing a gap in the current digital marketing environment in terms of service and delivery. They aim to use their unique backgrounds to create better processes and build better strategies to boost clients from an operational and business development point of view.
So what makes Stilt Media different?

“To start with, we believe in the power of technology and data and how it can be used to add measurable value,” says Manyanya. “We’re used to seeing the scenario where a client comes to an agency with a bunch of cash and tells them to run a campaign without having an understanding of what they agency is going to do and why. We want to use the data, analytics and tools at our disposal to demystify what we do, so clients can see that everything we recommend is from a strategic point of view. We don’t want to waste the client’s money.”

“So many South African agencies just take their client’s funding and rely on automated tools to do the heavy lifting for their social media and search campaigns,” adds Mphaphuli. “We’d rather dig deep into the data, so we can understand how to constantly better optimise our campaigns.”
“We’re very interested in where technology is going and in investing in tools that can help make things easier and more affordable for our clients. Whether it’s more efficient reporting tools or more efficient programmatic processes, we’re always looking at ways to get more insights without cutting corners.”
The pair acknowledge that the current advertising industry has a reputation for a lack of transparency, and hope to build trust through becoming strategic partners to their clients – and not just another agency. 

“We understand that the industry has for a very long time operated without transparency and clients have been kept from seeing where their money is going and how it’s being spent. What we are doing is telling them what the work we’re doing will do to their bottom line,” says Manyanya.
“We are interested in being strategic partners and taking things beyond a typical client agency relationship. We’re asking ourselves, ‘how can we assist you and partner with you to help your business grow holistically?’”
Stilt Media also believes in fostering the next generation of black, female digital marketing leaders, and have created a paid internship program to facilitate this.

“Having both grown up in agency environments, we understand what the typical internship can be like,” says Mphaphuli. “We don’t just want to give them meaningless jobs to do. We want them to understand the thinking behind what we do and take ownership of it. We want to encourage a spirit of entrepreneurship.”
Stilt Media is currently taking on clients across verticals, and already has partnered with several major South African agencies as well as clients in the technology, automotive, financial and entertainment sectors.

To get in touch with the company, contact 011 463 5767

WHY DO YOU NEED GOOD PASSIVE HEADSET DESIGN COMBINED WITH ACTIVE NOISE CANCELING (ANC) TO ACHIEVE OPTIMAL NOISE CANCELING PERFORMANCE?

Passive Noise Reduction
Any stereo headset or headphone will provide some level of passive noise reduction. In fact, any device that provides a physical barrier to your ear canal will limit your exposure to noise. Industrial noise canceling headphones fit over the ear and are specially constructed to maximize noise filtering. They are packed with layers of high-density foam or other sound-absorbing material, which makes them heavier than other headphones but reduces the background noise by about 15 to 20 dB. This level of noise reduction is essential in workplaces with extreme noise levels, such as airport ground crew areas or factories. Not every work environment requires that level of noise canceling, however. For office workers, a more lightweight, over-the-ear or in-the-ear headset typically provides the required passive noise reduction more comfortably.

Active Noise Canceling (ANC)
Beyond passive noise canceling, which involves physically blocking sound, ANC is a technology built into many of our products that further enhances the user experience. This technology uses additional microphones on the back of each speaker that respond well to low-frequency (80 to 700 Hz) background noise.
These microphones pick up the background noise, feed it into the ANC circuitry, invert it, then direct it into the same audio path. This happens very quickly, <500 milliseconds, which is not perceptible to the user.
The result? The original background noise and the inverted noise cancel each other, leaving just the audio the user wants to hear.

WHY ARE THERE TWO LEVELS OF ANC ON VOYAGER 8200 UC (MID AND HIGH)?
The Voyager 8200 UC features two levels of ANC. The first one, “mid,” is set at a similar level to the Voyager Focus UC, optimized for typical office noise. The second level “high,” is about double the intensity of the mid level. The high-level ANC is very useful for noisier environments, such as airports or coffee shops, but may be fatiguing for long periods of use in an office environment depending on how sensitive the user is to the effects of ANC. The option to adjust ANC intensity settings allows users to choose their own individual comfort level.

Wherever you work, noise can be distracting. So whether you’re in an open office or on a crowded flight, taking calls or listening to music, the boomless Voyager 8200 UC Bluetooth® headset with active noise canceling lets you focus on what’s important, in comfort and style. Hear music and conversations with complete clarity. All tones, from high to low and everything in between, sound full and natural. Need to tune out distractions? The hi-fi stereo sound and dual-mode active noise canceling cut background noise while the dual-paired microphones keep the focus on your voice. Information about ANC and the Voyager 8200 UC is available at www.plantronics.com/za or by contacting a local South African authorized distributor. 

Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments. Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit www.plantronics.com/za

© 2018 Plantronics, Inc. All trademarks are the property of their respective owners.

64% of employees agree blocking out noise increases their productivity.(1)

Today, work happens everywhere — in busy open-plan offices and contact centers, at home, even coffee shops. This flexibility is great for business and people, but with it comes a new challenge: noise. Distraction caused by noise reduces productivity and well-being and, in contact centers, detracts from a positive customer experience.

Studies show that it takes 23 minutes to recover from distraction(3) and over 58% of employees are distracted multiple times each day.(2) That represents a significant impact on your customers’ businesses you can easily help avert through proven noise reduction strategies and products.

Managing Noise: In the Contact Center

In the contact center, noise remains the biggest complaint among employees(4) and can negatively impact customer satisfaction.(3) But managing noise effectively can raise productivity,2 improve customer experiences(5) and impact the bottom line.(1) Plantronics creates technologies that manage noise to help contact centers be more effective and businesses be more successful.

Customer Service Representative (CSR) - Needs to handle urgent requests from customers quickly and efficiently. Key challenge: Hearing and being heard by customers.

Help Desk Support - Manages intense, often lengthy, customer calls. Key challenge: Wearing headset all day (comfort, battery issues).

Supervisor - Supports CSRs with call assistance and training. Key challenge: Background noise and audio quality on escalated calls.

High-Level Support - Guides and supports CSRs on most challenging calls. Key challenge: Mobility within office to help with urgent situations. 

How do you handle these challenges within your business? 

Contact Center Solutions

Plantronics engineers solutions that help people manage the noise around them so they can be more effective — no matter where they work. Together, we can help your customers reduce distractions caused by noise so their businesses can thrive.The all-day comfort and superior sound quality of our headsets empowers contact center workers to provide exceptional service. Explore how you can provide a better customer experience, and empower your staff with better products, newer technology, and smarter workplace design. The EncorePro series is a great option, delivering the all-new generation communications technology for customer service centers and offices, designed for the future, and built on experience. The EncorePro series is available in South Africa through authorized distributors. More information about solutions available in your local area are available at www.plantronics.com/za 

Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments.  Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit www.plantronics.com/za 

1 Oxford Economics, “When the walls come down – the evolution of the workplace.” 2 Plantronics Noise in the Workplace Global Study, 2017. 3 The Cost of Interrupted Work: More Speed and Stress Study from the Department of Informatics, University of California, Irvine, 2008. 4 Plantronics Persona Research, 2017. 1 Oxford Economics, “When the walls come down—the evolution of the workplace.” 5 Dimensional Research for ZenDesk, Customer Service and business results: A survey of customer service from mid-size companies, 2013.

Company now offers the industry’s widest range of stereo Bluetooth devices with active noise cancellation 

Johannesburg, South Africa — 23 January 2018 – Plantronics (NYSE: PLT), an audio pioneer and communications technology leader, introduced today the Voyager 6200 UC, the company’s latest addition to its flagship Voyager family of enterprise headsets. The new neckband wearing style features Bluetooth wireless connectivity, a boomless design with comfort-fit earbuds, active noise cancellation (ANC), and integration with major UC applications.  With the addition of Voyager 6200 UC to its line-up, Plantronics is now offering professionals the widest range of stereo Bluetooth devices with ANC of any vendor in market.

“Accommodating individual employee work styles is becoming increasingly important, especially when it comes to retaining millennial and Gen Y talent,” said Alaa Saayed, ICT Principal Analyst, Frost & Sullivan. “By offering a wide choice of headsets and letting people choose their preference, IT and line of business managers can create a solid win-win scenario; optimizing the UC and collaboration experience overall for the company, and engendering goodwill with highly valuable personnel.” 

“We continue to hear that noise and distraction are the number one pain-points for office professionals,” said Gavin Sear, Global Product Marketing at Plantronics. “The best way to get people to embrace technology that can help them communicate and collaborate better is by offering choices that speak to their individual work style as well as their lifestyle, whether they’re in or out of the office. The Voyager 6200 UC delivers this versatility with business-grade audio to a new group of users that find existing headset and headphone offerings too limiting.”  The Voyager 6200 UC offers a unique combination of features and benefits unlike any other neckband headset with earbuds in market, including:

• Four omni-directional microphones that listen to sound from all directions and deliver a professional-grade audio experience on both sides of the call, without a microphone boom, via Plantronics “clear talk technology”
• Active and passive noise cancellation, ensuring focus when surrounded by noise and distractions both in and out of the office
• Wide band audio delivering clear PC calls and premium hi-fi stereo, which is especially important when listening to music
• Versatile design, allowing users to listen to calls or media in stereo or simply drop either earbud for single ear use and to be more aware of their surroundings; the neckband discreetly vibrates to indicate an incoming call or alert
• Certification for Microsoft Skype for Business; compatibility with Cisco Jabber, Microsoft Teams and numerous software apps
• The ability to pair up to eight devices and connect to two simultaneously for easy audio management
• Class 1 Bluetooth, providing a wireless range up to 30 meters/98 feet Dynamic mute alert, ensuring optimal productivity by sensing and alerting users via an in-ear whisper if they talk while muted
• Up to 9 hours of talk time, and up to 16 hours of listening time, to communicate and collaborate all day
• Compatibility with Plantronics Manager Pro™, an additional purchase, that enables IT teams to gain insight into every compatible Plantronics headset being used company-wide

Voyager 6200 UC and Plantronics Manager Pro

Voyager 6200 UC is fully supported by Plantronics Manager Pro, which allows IT managers to monitor, manage and maintain devices company-wide, including usage and acoustic analysis. This includes the ability to configure the user experience, manage firmware deployments, and harvest predictive analytics to detect compatibility issues before they become critical. Plantronics Manager Pro is available as a subscription service, sold separately from the Voyager family. 

Voyager 6200 UC will be coming to South Africa soon and will be available in black and sand colours through Plantronics authorized South African partners. More information about features offered within the Voyager Family, and Plantronics Manager Pro are available at www.plantronics.com/za/en   

About Plantronics

Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments. Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit plantronics.com. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. More information is available at www.plantronics.com/za/en 

Johannesburg, South Africa - 18 January 2018 --Plantronics (NYSE: PLT): Thriving in today’s business environment requires collaboration. The ability for virtual, mobile, or on-premises teams to communicate across devices in real time has become a competitive advantage and a business requirement. A seamless and intuitive Unified Communications solution enables that advantage. The market bears this out. UC deployments are on the rise. According to a 2014 survey on the State of Unified Communications, 57% of respondents have deployed or plan on deploying UC in the next year compared to just 38% in the year before. Those statistics may have changed slightly in the last few years, but the message is clear. And deployment is just step one. The second step is user adoption, and adoption rates are still lagging. If your people think—regardless of the reality—that a UC solution makes it harder to connect and collaborate, they won’t use it.

The way we work is evolving.

Effective collaboration requires clear communication. Today that means allowing people to communicate when and how they choose. As a result, the challenges IT departments face are more significant than ever before. The days of just provisioning equipment are gone. Not only does IT have to accommodate an increasingly mobile and disparate workforce that brings their own technology into the enterprise, IT may be tasked with supporting multiple UC platforms. It is no longer enough to make sure everything in the office works right. IT has to make sure everything for everyone works right everywhere.

User experience matters most. In order to improve user adoption rates and maximize ROI, a collective mindset change is needed. IT can no longer view employees as an active directory listing. Successful adoption comes when IT takes a user-centric approach. IT needs to view employee satisfaction as the first and most important element to a successful UC implementation.

4 steps to improving user adoption.

• Understand how work gets done: People need the ability to utilize the right tool at any time based on their work needs and location —IM, email, or voice; at the desk or around the office, at home or anywhere else.

• Recommend equipment based on employee needs: What are the challenges of different work styles? Equipment should fit the way people work, people shouldn’t have to change the way they work to fit equipment. Employees shouldn’t have to change the way they work best to fit with the equipment IT recommends. 

• Offer diverse training options: Sending a PDF on how to use your new UC application isn’t enough. Just as people have different work styles, they also have different learning styles. The training IT offers should take a variety of learning styles into account. 

• Develop clear policies: Don’t just tell people what you expect from them—explain why. If people don’t understand the reasons why their ingrained ways of doing things need to change, user adoption will suffer.

Multiple devices, one voice.

Making communication seamless across devices is a significant challenge. A Unified Communications solution that can intuitively connect users regardless of their work style is paramount in today’s business environment. Successful adoption depends on IT departments providing people with options that suit them. It’s about changing perspectives. Taking a people-centric approach gives your company the best chance of meeting its UC business goals.

Unified communications enable teams to work and interact with each other from virtually anywhere. We provide organizations with technology that brings clarity and integration to your UC devices and platforms—to simplify deployment, increase adoption, and help provide real ROI on your UC investment. Our goal is to make it easier for teams to connect and collaborate. Visit us online to explore tools, tips and strategies that can help drive UC adoption rates so your people can communicate whenever and wherever they choose.

Plantronics works with authorized distributors across Africa. More information about UC solutions available in your local area are available at www.plantronics.com/africa 

Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments.  Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit www.plantronics.com/africa 

1Michael Finneran, “2014 State of Unified Communications,” Information Week Reports. 

Be part of owning a first black national super-market in South Africa, Food has become more expensive in the past five years particularly for a average worker, someone who earn less, a new black owned super-market is bringing a huge change for South Africans, mostly black farmers and black manufactures they will be given an opportunity to supply this super-market with their products, In the first year of operation the super-market aims to have nine stores and hiring close to 700 employees, every employee will have a benefit of medical aid, day offs, sick and study leaves.

Each and every place where our stores will be located, we will buy the property instead of renting a space.The aim of this black super-market is to cut down prices as much as we can, so that our people can have access to cheaper food and supplies.

The whole Super-Market business makes R520-R550 Billion a year in revenue in South Africa. Everyone who wants to be part of this life changing initiative can contact us,The company shares will be traded public aiming at raising R100 million.

Facebook First National Black Owned Supermarket

Please share.Cheapest Prices for our people.

Three-Dimensional Sound Gives Xbox One and Windows 10 Gamers an All-New Competitive Edge

Johannesburg, South Africa – December 2017, Plantronics (NYSE: PLT), an audio pioneer and communications technology leader, announced last week the availability of its latest RIG family of gaming headphones featuring Dolby Atmos. This special audio enhancement for Xbox One and Windows 10 lets gamers hear sounds with three-dimensional clarity – from above and below, in front and behind – giving them increased advantage in nearly any gaming scenario. Dolby Atmos for Headphones activation [1] is available with the Dolby Atmos editions of Plantronics RIG 400HX and RIG 600 and with the wireless RIG 800LX, which was recently revealed to be a CES 2018 Innovation Award Honoree in the gaming category. Products chosen as CES Innovation Honorees reflect innovative design and engineering in some of the most cutting edge tech products and services coming to market. (This is the tenth consecutive year that Plantronics has been recognized by the Consumer Technology Association for its innovative audio solutions. Products entered in this prestigious program are judged by a preeminent panel of independent industrial designers, independent engineers and members of the trade media to honor outstanding design and engineering in cutting edge consumer electronics products across 28 product categories).

“I’ve never met a gamer who wasn’t looking for some sort of competitive edge,” said Gregory Morquin, Gaming Segment Manager at Plantronics. “Our newest RIG line with Dolby Atmos enables multi-directional, fully immersive audio cues like nothing else in the market today. Combine that with a long-lasting battery life and signature lightweight design, and the choice becomes obvious. If you want a true 360ᵒ competitive edge, Plantronics RIG with Dolby Atmos has you covered.”

The new Dolby Atmos editions of RIG 400HX and RIG 600 and the award-winning RIG 800LX give gamers three different headset options that all bring the heightened realism of Dolby Atmos for Headphones to life. Individual headset features include:

Availability and Pricing
Check with your local Plantronics authorized distributor for pricing of RIG products which are coming soon to South Africa. More information about authorized distributors selling the RIG product range can be found here www.plantronics.com/africa/

About Dolby Laboratories
Dolby Laboratories (NYSE: DLB) creates audio, video, and voice technologies that transform entertainment and communications in mobile devices, at the cinema, at home, and at work. For more than 50 years, sight and sound experiences have become more vibrant, clear, and powerful in Dolby. For more information, please visit www.dolby.com.

About Plantronics
Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments. Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit www.plantronics.com/africa/

[1] Dolby Atmos® requires an Xbox One or Windows 10 compatible device, and a Microsoft account and login. Activation for one device only. 

Plantronics is a trademark of Plantronics, Inc registered in the US and other countries. Dolby and Dolby Atmos are registered trademarks of Dolby Laboratories. All other trademarks are the property of their respective owners.

Johannesburg, South Africa – November 2017, Plantronics (NYSE: PLT), an audio pioneer and communications technology leader, recently announced enhancements to its Software as a Service (SaaS) technology. With focus in the last several years on capturing new opportunities as the communication landscape shifts to the cloud, the technologies designed to deliver communications shift in response to a workforce increasingly in motion.

Plantronics has been a leader in providing innovative, high-quality headsets to large enterprises and contact centers through authorized partners in South Africa for many years. Recently, Plantronics started offering software applications such as Plantronics Hub and Plantronics Manager Pro [1] to help organize important business insight - giving IT and customer experience managers additional information into their communications environments. In order to extend the reach of Plantronics Manager Pro, Plantronics has recently made Open Data Access (ODA) and related APIs[2] available on its Plantronics Manager Pro Developer Portal, a first to market program in such an industry at the time.

Designed for businesses, Enterprise IT and call center managers can benefit from the ability to extend the information in the software dashboards they use today to monitor their communications environment to include analytics related to how the headset interacts with their other communication tools. Plantronics is happy to work with partners and software developers who want to innovate in the communications landscape by integrating analytics into their software. Business partners can benefit by new software integrations that work seamlessly with enterprise audio solutions, joining up UC and contact center customer value. 

About Plantronics
Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments. Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit www.plantronics.com/africa.

__________

Plantronics, Inc. is a trademark of Plantronics, Inc. registered in the US and other countries. All other trademarks are the property of their respective owners.

[1] Available soon through authorized SaaS Distributors in South Africa only, check with local authorized partners for more information

[2] Check with local authorized SaaS Distributors in South Africa for availability dates