Samsung Expands Exclusive Signature Series Service for Premium Customers

CONTACT:Dr. Michelle PotgieterDirector: Corporate Marketing and CommunicationsSamsung Electronics SA (Pty.) Ltd.Tel:+27 11 549 1500Michelle.po@samsung.com

Samsung Expands Exclusive Signature Series Service for Premium CustomersSuperior service, dynamic customer care and dedicated call centres

JOHANNESBURG, South Africa – 03 August, 2015 – Samsung Electronics South Africa has announced that its exclusive Signature Service is now available at all Samsung Stores. Originally launched at selected DionWired and Samsung Stores, the expansion of the Signature Service ensures that premium clients can now expect this exceptional care at all outlets across South Africa. Richard Chetty, Service Director at Samsung Electronics South Africa says, “We are constantly evolving our service offering to ensure that our customers receive the best possible support, wherever they may be.

Our commitment to quality is what has made the Signature Service offering such a success and this expansion means it is now even easier for our clients to engage with us than ever before.”

The Samsung Signature Service has been designed to provide complete convenience and support. It also includes in-home installation by a fully accredited technical team and professional advice on how to get the most from the Signature product range. Any customer purchasing one of the listed Samsung Signature products will receive a five-year Signature warranty, a six-month exchange period*; free product delivery; installation and connection within a 30km radius from the point of purchase; in-home training and product registration as well as Signature Care, with a dedicated call centre and after-care service facility for the duration of the warranty.

There are different product categories that fall within the Signature Series. The products available in Samsung’s exclusive Signature Series service are listed below as follows:

Product codeDescription                      UA65HU9000TXXA                       UA78HU9000/XFA                       UA85S9ALXXA                       UA55JS9000T                       UA65JS9000T                       UA78JS9500T                       UA88JS9500T                       RF23HTEDBSR/FA                       RF24FSEDBSL/FA                       RF34H9960S4/FA                       RF858QALAXW/FA                       RF31FMESBSL/FA                       RH57H90507F/FA                       RH60H8130SL/FA                       WW10H9410EX/FA                                          65"     UHD TV Curved                   78"     UHD TV Curved                   85"     UHD TV Flat                   55"     S-UHD TV CURVED                   65"     S-UHD TV CURVED                   78"     S-UHD TV CURVED                   88"     S-UHD TV CURVED                   French     Door Refrigerator                   French     Door Refrigerator                   Chef     Collection Refrigerator                   French     Door Refrigerator (T9000)                   AW4    Sparkling Refrigerator                   Food     Show Case Refrigerator                   Food     Show Case Refrigerator                   Front     Load Washing Machine (WW9000)*Subject to Consumer Protection Act conditions**Terms and conditions apply to the following products that form part of the Signature Service

About Samsung Electronics Co., Ltd.Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies, redefining the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, printers, medical equipment, network systems, and semiconductor and LED solutions. We are also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. We employ 319,000 people across 84 countries with annual sales of US $196 billion. To discover more, please visit our official website at www.samsung.com and our official blog at global.samsungtomorrow.com.

For further information, please contact:Pearl Ndlazi / Phathutshedzo NepfumbadaEpic MSL GroupSamsung Electronics South AfricaTel: 011 784 4790 / 011 549 7969Cel: 079 021 5006 / 078 213 4975Email: pearl@epicmslgroup.com / p.nepfumbada@samsung.com