Register to attend the Insurance Claims and AI Virtual Conference 2026

Umbono Conferences & Events is pleased to announce the official release of the full agenda for the Insurance Claims & AI Virtual Conference, taking place on 12 February 2026. This IISA-accredited event (4.25 CPD Hours | FAIS 4.25 CPD Hours) will bring together leading experts from South Africa’s insurance, legal, regulatory, and technology sectors to examine how artificial intelligence (AI) is reshaping claims management, fraud prevention, customer trust, and regulatory compliance.

As insurers accelerate digital transformation efforts, claims remain the most critical moment in the customer journey. The conference will explore how AI, automation, and analytics are redefining accuracy, transparency, and efficiency across the claims value chain, while maintaining the essential human element required to build long-term trust.

The event features a powerful roster of leaders from organisations including:
SASRIA, Discovery Health Medical Scheme, Guardrisk, Webber Wentzel, Standard Bank, SABRIC, iTOO Special Risks, Inter Alia Liability Claims Specialists, FSCA, PayU, CIPC, DHL Express, Infiniti Insurance, The Data Company, and others.

Speakers and panelists will unpack real-world case studies, regulatory insights, ethics considerations, and future-focused strategies that insurers across South Africa and the SADC region can apply immediately.

Conference Themes and Highlights

The one-day virtual programme includes:

• AI-driven claims transformation: Improving accuracy and decision-making
• Ethical AI and governance frameworks: Balancing automation with transparency
• Data integration & infrastructure challenges: Breaking down silos for real-time analytics
• Fraud prevention & predictive analytics: Leveraging technology to fight evolving fraud risks
• Insurtech partnerships: Accelerating agility, scale, and customer-centric innovation
• The future of claims leadership in 2026: Regulatory, operational, and industry-wide forecasts

The agenda blends keynote sessions, expert panel discussions, live dialogues, and practical insights designed to equip industry professionals with strategies to future-proof claims operations.

Whether you are a claims leader, CRO, actuary, data scientist, fraud specialist, or insurtech innovator, this conference offers insights to strengthen both operational performance and customer trust.

AI is no longer a trend; it is a necessity for future competitiveness.

The Insurance Claims & AI Virtual Conference invites the industry to think boldly, act responsibly, and design claims processes that are fair, transparent, and truly customer-centric.

Don’t miss out — secure your seat today. Registration: R3,000 per delegate.