Pretoria, November 2, 2020
Who is MiRO?
MiRO is a leading value-added distributor of broadband wireless, Wi-Fi, networking, VoIP, SD-WAN, IoT, security and IP video solutions.Over the past 17 years, MiRO has accumulated and embedded their experience and expertise to supply powerful, flexible and scalable solutions to meet the needs of both home and business users, and has the track record to prove it!
Their offering is hand-picked and supported by sound OEM partnerships. The MiRO line-up includes global brands such as Cambium Networks, Siklu, Grandstream, Ubiquiti, MikroTik, Ubiquity Networks, Teltonika , TP-Link, RADWIN, Ring, Uniview, Untangle and so much more!
The company also see themselves as a reliable supplier to the growing IP convergence industries and focuses heavily on providing strong pre- and post-sales service and technical support, be it on-site or virtual.
While wireless technology adoption was still in its infancy in South Africa, MiRO’s founders noticed that although people were keen to engage with this powerful new technology, there was no support structure in place to offer customers the right advice, training, professional service and after-sales support to confidently implement and resell wireless IP solutions.
MiRO saw the gap to assist new entrants in the telecommunications sector and help them to avoid costly mistakes. Over the years its clients have entrusted MiRO to identify and deliver the right solution for their most critical challenges and over this time the company has built an enviable reputation of having sound long-term client relationships.
The MiRO Academy
One of MiRO’s most profound values is its desire to empower both clients and colleagues through knowledge sharing. This led to the formation of MiRO Academy – a drastic change in their approach to delivering top-notch training. MiRO Academy is an online, subscription-based platform where individual and business users can register and access the ever-growing training courses developed and added to this platform.
From webinars hosted by their product management team on product and technology developments to Zero-to-Hero basic training on technology, all the way through to certified training, their aim is to provide a stable platform where users can ensure that they stay ahead of the game through continuous learning. MiRO has equipped thousands of ICT professionals to embrace exciting new technologies.
It is all very well having the equipment and training but pivotal is accessibility, which is why MiRO has made it easy for their clients to do business with them.
Being a MiRO customer means being able to choose how you do business with them. Not only is MiRO open six days a week, but their brand-new website equips clients to access information and buy online 24 hrs a day, 365 days a year. The site features an easy-to-navigate design, improved functionality, and information to help make well-informed purchasing decisions on the spot. Designed with convenience in mind, the site enables users to build their own quotes, view live stock availability at all their branches and use real-time order tracking to accurately plan inventory and installations.
MiRO Customer Support
Technical and sales engineers are just a phone call or email away and drop-in visits to branches are welcome. The company has a strong geographical presence in the major urban centers of South Africa and a dedicated export division that deals with the sub-Saharan region.