NSFAS Resolves Payment Delays While Addressing Data Issues Affecting Thousands Of Students

The disbursement forms part of NSFAS’s ongoing efforts to ensure efficient and timely payments, supporting uninterrupted teaching and learning across institutions of higher education.

In a statement on Thursday, NSFAS reported that during its routine review and verification processes, 12,000 students who did not qualify for inclusion in this payment cycle were identified. This was due to data exchange inconsistencies between colleges and NSFAS systems.

The scheme said it is working closely with affected institutions to resolve these discrepancies and will determine whether a supplementary payment run is necessary once corrections are finalised.

“NSFAS is actively assisting all affected colleges in reviewing and correcting student records. Regional working sessions with college staff commenced [this week], with priority given to resolving outstanding data issues. Upon receipt of verified and corrected data, we encourage institutions to expedite data correction to ensure eligible students are included in upcoming disbursements,” NSFAS said.

To prevent further disruptions, NSFAS has implemented enhanced support measures, including the deployment of specialist teams to colleges across the provinces to assist with resolving outstanding data issues.

“We are [also] strengthening collaboration with all institutions to ensure accurate and timely data submission, which is critical for efficient allowance disbursement and to prevent future delays.”

NSFAS reaffirmed its commitment to enabling uninterrupted teaching and learning and urged all colleges to prioritise data review and correction to ensure prompt payment to all eligible students.

“NSFAS values the partnership with stakeholders and remains committed to the principles of transparency, accountability, and student-centred service delivery. We appreciate the cooperation and patience of all parties as we work towards a swift resolution,” the scheme said.