Temporary Help Required - Employers Guide To Navigating Coida

Lucinda Alfonica, Commercial Manager at Workforce Staffing

For businesses, the challenge lies not only in understanding these mandates but also in navigating their implementation effectively to avoid penalties and safeguard employee well-being.

A new framework for accountability

South African employers have long been obligated to ensure a safe working environment. However, the draft regulations under COIDA signal a fundamental shift by formalising the employer's duty to rehabilitate and reintegrate employees injured on the job. These changes close existing legislative gaps and place compliance at the forefront.

The draft regulations introduce several key provisions that employers must adhere to. Employers are required to establish and maintain comprehensive rehabilitation and return-to-work policies to facilitate the reintegration of injured employees. A system for tracking and reporting rehabilitation and return-to-work activities to the Compensation Fund is now mandatory. Additionally, employers must collaborate with healthcare providers, unions, and other stakeholders to resolve workplace challenges impacting the rehabilitation process.

Reasonable accommodation must also be provided, including adjusted duties, modified equipment, and flexible work arrangements to support injured employees. Importantly, employers are prohibited from dismissing employees based on injury or disease unless all reintegration obligations have been fulfilled, and outcomes are reported to both the chief inspector and the Compensation Fund.

Non-compliance with these regulations carries steep risks. Although penalties are yet to be finalised, employers failing to meet the obligations could face significant fines determined by the Compensation Commissioner. Moreover, non-compliance risks reputational damage, legal battles, and diminished employee morale, as affected staff may feel neglected or unsupported.

Value of partnering with a TES provider

Navigating the complexities of these regulations can be overwhelming for employers, especially those without dedicated compliance resources. Partnering with a reputable TES provider with robust policies can assist businesses in implementing the required frameworks efficiently, minimising the risk of non-compliance.

TES providers play a critical role in ensuring that rehabilitation and reintegration programmes align with regulatory requirements. They can also provide flexible staffing solutions, enabling businesses to maintain operational continuity while permanent employees recover. Furthermore, TES providers bring specialist expertise through skilled industrial relations (IR) professionals who liaise with stakeholders and manage compliance processes. These providers also facilitate vocational rehabilitation by supporting reskilling, upskilling, and job adjustments to ensure a smooth transition for injured employees returning to work.

A positive shift in workplace culture

While these regulations present new challenges, they also create opportunities to improve workplace culture and boost employee morale. By prioritising employee rehabilitation and reintegration, employers can foster trust and loyalty within their teams. A well-structured reintegration programme sends a clear message that employee well-being is a priority, helping injured employees focus on recovery with the confidence that they are supported.

As the implementation timeline for these regulations remains unclear, proactive preparation is crucial. Employers should begin developing or refining their rehabilitation and return-to-work policies, establish tracking systems, and seek guidance from experts. Those who embrace these changes as an opportunity to strengthen employee relationships and compliance will position themselves as forward-thinking leaders in South Africa’s evolving labour landscape.