Local Is Lekker - Why Building Brand SA Starts In The Marketing Department
Written by: Media Update Editor Save to Instapaper
In South Africa, standing out begins by looking inward, and it starts with those marketers brave enough to lead with local narratives. After all, if we, the storytellers behind the brands, don't champion our cultural richness, who will?
Within our 11 official spoken languages, diverse landscapes and vibrant communities lies a deep well of untapped creative potential. The brands that recognise this are already heads and tails ahead of the curve. They understand that true relevance is as much about resonance as it is about reach, and nothing resonates more powerfully than seeing your own identity reflected back in bold, authentic representation.
This is not about adding a few isiZulu words to a headline or throwing a shweshwe pattern on a product and calling it local. It's about genuine cultural fluency. It's about marketing that listens, learns, and co-creates with the people it speaks to.
A 2021 Nielsen study showed that 61% of consumers are more likely to buy from brands that reflect their culture. Yet beyond the numbers, it's about that feeling of being heard, seen and appreciated the moment you see an advertisement that truly gets you, your humour, your slang, your customs and traditions, your history, your wins and your challenges.
One brand that consistently gets this right is Nando's. With its sharp wit, culturally attuned messaging and fearless social commentary, Nando's has built more than just a customer base; it's built a community of loud and proud South Africans.
This spark of familiarity doesn't just create recognition but builds emotional connection, and when a brand connects on this level, it wins loyalty as well as customers. It transforms campaigns into conversations, and in turn, these conversations have the potential to become big and impactful movements.
So, why aren't more South African brands doing this well and doing it consistently?
Too often, marketing departments default to what's safe, global and aspirational, but aspiration should be coming from within. What resonates in New York or London won't automatically land in Pretoria, Gqeberha, or Mbombela. Aspiration is not something we should be importing but something that is rooted in the realities, dreams and cultural nuances of our own people.
Just look at the joy sparked by Coca-Cola's recent name-on-a-bottle campaign. How many of us smiled seeing names like Ayanda, Bongani, or Thando on the shelf? It is not just clever marketing, but this is a great example of powerful representation. There is nothing more affirming, or more aspirational, than seeing your community celebrated, your language spoken and your story told with authenticity and respect.
Marketers wield the power to shape strong and memorable brand identities, to influence narratives, uplift local economies and help define what modern South African excellence looks like both locally and internationally. Every campaign that elevates a local voice and every decision to collaborate with South African creators or source locally is a deliberate step toward a stronger, more self-aware Brand South Africa.
This isn't about nationalism. It's about owning our narrative.
Those marketers who are perhaps unsure of how to begin standing tall and standing out should begin by looking inward. Who makes up your team, and do they reflect the diversity of the South African audience you're trying to reach? As well as local storytellers and influencers, are you also partnering with cultural interpreters who understand the nuances of language, humour and lived experience? And are you engaging authentically with shared national moments, from the triumphs of the Springboks to the cringeworthy dressing down of the president in the Oval Office to the everyday innovators, entrepreneurs and change makers sparking joy and change in townships and backyards across the country?
Most importantly, though, are you listening?
Local isn't just lekker; it's essential. The future of marketing in South Africa won't belong to those shouting the loudest, but to those who speak with truth, relevance and purpose, and those who listen. With South Africa making global headlines, there's never been a more urgent and better time to define our own story and build Brand South Africa than now.
The world is watching. Let's show them who we are, one bold, proudly local campaign at a time.
For more information, visit LinkedIn.
*Image courtesy of contributor
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