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The end of an era: Eiffel Corp ends partnership with Blackboard

Published: 13 December 2019

A recent announcement from Eiffel Corp, a leader in the Higher Education software and service digital education space, has announced that the company has decided to end its 21 year-long partnership with Blackboard, an international e-learning company.

Eiffel Corp has recently sent notice to Blackboard, highlighting its intention to terminate this long-standing partnership. Reportedly the motivation behind this decision was largely based in Eiffel Corp’s desire to structure and tailor its services in such a way that it can be more responsive to its core customer base in African Higher Education sector and beyond. Eiffel Corp believes that the separation will empower the company to align better with sentiments and macrotrends in the African higher education space. In addition, Eiffel Corp is looking forward to improving its multiple offerings to “effectively serve the local higher education landscape to an even greater degree,” says Ian Light, CEO, Eiffel Corp.

Light stated that much consideration had gone into this decision. He outlined that, although Eiffel Corp appreciates the success achieved with Blackboard during the course of the 21-year partnership, the time has come for Eiffel Corp to forge a new and separate path. Light made it clear that this decision was believed to be the best step in Eiffel Corp’s pursuit to align its services more directly with client needs. “Although our partnership is ending, we remain fully committed to our clients’ needs and ongoing contracts and programmes. We greatly value the relationships that we have built over the past two decades,” continues Light. This step also affords Eiffel Corp the opportunity to diversify its services beyond its current core e-learning offerings.

Through the process of working with and learning from experiences within the African higher education market, Eiffel Corp has continued to grow and tailor its services to fully meet the continually changing needs of the higher education space. This experience has afforded Eiffel Corp the position of being considered the number one software and service provider in digital and related services for higher education.Light believes that this experience, and the resultant industry expertise, equips Eiffel Corp to maintain its premier position and continue to service the South African Higher Education landscape effectively. This applies not only in the present but also in terms of predicting, shifting, and adjusting services to maintain excellence within this ever-evolving space.

“From 2020 onwards, we look forward to building on our mutual successes with all clients and partners and plan to share our exciting innovations with our current and prospective customers. We will be scheduling face-to-face updates with our clients early in the new year, and we are excited for what lies ahead,” concludes Light.

Eiffel Corp has made it clear that the organisation has a deep respect for Blackboard and the valuable connections and personal relationships made over the lengthy period of collaboration. Eiffel Corp wishes Blackboard all the very best both now and in future.

ADSoftware invests in new talents to ensure streamlined implementation of AIRPACK with its clientele

Published: 17 January 2017

ERP SOLUTION IMPLEMENTATION CAN BE PERCEIVED AS PAINFULLY DISRUPTIVE FOR ORGANISATIONS. ADSOFTWARE APPOINTED INGRID GERPHAGNON TO OVERCOME THE TRANSITION PROCESS.  

After graduating from the prestigious ESTACA* Engineering School in 2012, Ingrid Gerphagnon started her career with Heli-Union, a French Helicopter Operator, specializing in offshore activities. Working with their CAMO** department, she joined the team responsible for the implementation of a new ERP, AIRPACK, developed and commercialized by ADSoftware.  

Assigned to the supervision of their data migration and team training, Ingrid quickly acquired strong knowledge in ADSoftware solutions. More importantly, this debut assignment enabled her to identify a number of important considerations for the successful delivery of a systems change program and the achievement of business benefit. “Maintaining a constant communication and managing business changes are central to successful delivery. Combined with the right training, you have a good chance of delivering a positive outcome on such a project”, said Ingrid when asked to elaborate from her own experience with Heli-Union.   

“Assessing the organisation’s readiness for change is an important part of pitching the training correctly. Sometimes you are pushing at an open door, other times the business is very change-averse. Forcing people to step away from their comfort zone can become a source of stress.  If this is the case, it is important to find out the reasons. The effects on jobs may be the main concern. It may even be that middle management is unconvinced about the need for change.”, she added.  

The identification of the supporters within the organisation can be a vital support in promoting the system and the changes it will entail. The role of the implementation team is to also involve the “unconvinced” in the development of the solution, give them opportunities to learn about the project and show them how the new solution will make their life easier.  

Once all these challenges are surmounted, ADSoftware then agrees with the client on a launch date of the solution. Ingrid’s last responsibility is to ensure that all the relevant staff have acquired the necessary skills to operate the system before she can hand over the client to the ADSoftware Support Team. Ingrid is currently supervising the implementation of AIRPACK modules with several clients located in Europe and Africa.  

Frédéric Ulrich, CEO of ADSoftware, met Ingrid Gerphagnon while teaching at the ESTACA Engineering School. “Teaching at this prestigious school is felt as an honour. I have also the privilege of meeting the future talents of our industry. Ingrid revealed herself to be one of the most promising student of her class”, he commented. “Ingrid’s role in the successful integration of AIRPACK with Heli-Union made her the best candidate to fill the new position opened by ADSoftware earlier this year.  Combined with her expertise in helicopters while she worked on the maintenance of their fleet, Ingrid’s experience brings tremendous values to our company”    

*ESTACA: Aeronautic Aerospace Automotive Railway Engineering School
** CAMO: Continuing Airworthiness Management Organisations  

About ADSoftware  

ADSoftware is a seventeen-year-old IT company based in France, with offices in Thailand, Brazil and South Africa. Specialising in solutions dedicated to the aviation industry, ADSoftware counts 56 clients worldwide. The strength of ADSoftware is the accessibility of its products which are Microsoft Windows® ready, web-enabled, and multilingual. The company provides 24/7 online technical support.

The company has developed AIRPACK a modular ERP (Enterprise Resource Planning) suite that includes six modules organised around a single database. Each module has its own specificities. AIRTIME is a dedicated tool for Fleet management & CAMO activities (Continuing Airworthiness Management Organisations), AIRSTOCK assist with Inventory control & Logistic, AIRDOC is the documentation management module, AIRUSER handles the security management, AIRSTAT allows reliability and statistic reports and AIRWORK time-tracking software.

ADSoftware has also developed DailyPack a package of two integrated modules, DailyReport and DailyQual, used by military, police and rescue flying operations. It is a solution dedicated to recording and managing all kinds of missions, and to follow-up on skills and qualifications of pilots and aircraft mechanics. The MRO software company recently introduced 4 new innovative mobile multiplatform apps to its flagship AIRPACK suite.

In January 2015, ADSoftware was nominated as a Finalist in the Air Transport News 2015 Awards as IT Company of the year. In February 2015, ADSoftware was selected for the second time as a finalist in the European IT & Software Excellence Awards 2015. The company was shortlisted in the SME Solution of the Year category.  

Visit http://www.adsoftware.fr/ for more information.
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ZEALOUS SYSTEM LAUNCHES NEW MARKETING OFFICE IN JOHANNESBURG, SOUTH AFRICA

Published: 21 September 2016

20-Sep-2016 – Zealous System, Private ltd., an India-based software-services and consulting company is excited to announce its South African presence via its new marketing and sales office at Johannesburg.

The Johannesburg office will serve as Zealous’ African base for its marketing and client service operations. The office will enable the clients in the African time zone to have better visibility to their projects during normal business hours and provide rapid service via e-mail or call – No more waiting for long hours for answers to questions from the India Development Centre. Zealous’ Managing Director, Mr Pranjal Mehta states that African companies seeking software services and solutions in the application, mobile and design space can directly reach Zealous through the Johannesburg office. “If a project requires active involvement from the development team, we are willing to provide on-site consultants based on client request” he says.

“Our main objective behind the South African office is to enable the SME market to receive development assistance effortlessly and timeously”, says Grant Vine, Managing Director at Cybervine IT Solutions (Zealous’ partner firm in SA). The clients in Africa will now have an added advantage of time-zone specific work hours facilitating stream-lined interaction with the development team in charge of the respective project.

With presence across Europe (2014) and Australia (2012), Zealous System will now be actively focusing on the African market.

ABOUT ZEALOUS SYSTEMS

Established in 2008, Zealous System is a global leader in Custom Enterprise Development and Legacy Systems, and a trusted service provider for many Government and Key Government Bodies. Zealous provides bespoke solutions and services, scalable architecture and develops technology-driven strategies for emerging and evolving businesses across industries. As an agile technology solution leader, Zealous optimizes & enhances technology solutions that deliver measurable business benefits to its customers.

Its value proposition lies within its strategic thinking and dynamic team. Zealous harnesses its industry expertise, market know-how and technical expertise to deliver exceptional results.

Zealous’ complete spectrum of software and consulting services include:

  • IT Strategy & Architecture
  • Application Development/Maintenance
  • Mobile Application Development
  • Business Intelligence & Data Warehousing
  • Business Process Management (BPM)
  • Cloud Computing
  • QA Services

Company Website: http://www.zealousys.com