30 April 2024

MetroFibre launches Fibre Experience Store in Riverside View

Submitted by: Teresa Settas
MetroFibre launches Fibre Experience Store in Riverside View

MetroFibre Networx has launched a ‘Fibre Experience’ store in Riverside View, amplifying the major drive by the fibre network operator (FNO) to ensure that fibre connectivity and fibre speeds reach into and are accessible to underserved communities.

This is the fourth MetroFibre Experience store launch in the country, with the first opening in Thembisa, Gauteng on 1 December 2023 followed by New Brighton and Zwide inGqeberha in the Eastern Cape earlier this year, and now in Riverside View, Gauteng. To date, MetroFibre’s network has passed over 44 000 homes in these respective areas, with over 20% of homes already connected.

“The rollout of fibre in underserved areas goes a long way towards connecting those left on the other side of the digital divide to essential services, online schooling, and business and hybrid employment and entrepreneurial opportunities. There’s also the cost factor, with a distinct need and demand for fast, stable, and affordable fibre internet as an antidote to very costly, and limited mobile data. The demand is growing at pace thanks to the educational drive that underpins the launch of our Experience stores where consumers can learn more about the power and speed of fibre connectivity first hand.

“Customers can choose between a month-to-month fibre-to-the-home packages at various speed options or the MetroConnect prepaid and time-based fibre solution – which is a pay-as-you-go 20Mbps symmetrical product offering that customers can connect when they need it without the fear of commitment because there are no lengthy contracts.” explains Jan-Jan Bezuidenhout, CEO at MetroFibre.

“Fibre is the best value for money and quality, with uncapped and unlimited solutions to meet the needs of every family member at home, with multiple devices, at the same time. It’s the ultimate alternative solution to costly mobile data, which has its place for connectivity needs on-the-go but is impractical and expensive in meeting the increasingly data-intensive needs of home users and entire family units,” adds Bezuidenhout.

The Fibre Experience Store provides community members with a convenient space, close to home, to learn more about fibre internet, try out Wi-Fi, order a service (either MetroConnect Prepaid Fibre or the standard MetroFibre month-to-month products), get technical or billing support and assistance. The community can also visit the store for free Wi-Fi access if there is loadshedding or a network outage in the area.

MetroFibre’s Experience Store is located at Riverside Square, 24 Porcupine Park Ave, Riverside View. Employees at the store have been recruited from the local community, providing job opportunities in the area.

Fibre Package offerings on MetroFibre’s Network in Riverside View

The MetroConnect package has a starter pack which is priced at R260, it includes a free-to-use ONT/Router (which remains the property of MetroFibre), activation, installation and two weeks uncapped 20Mbps speed service. For a MetroConnect top-up package, starting at R20 for 24 hours up to R440 for 30 days, you get access to an unlimited data, uncapped symmetrical 20Mbps package which means that your whole household can use as much data as you like, for the duration of your selected top-up period. The MetroFibre fibre-to-the-home (FTTH) packages also offers customers 20Mbps, 40Mbps, 60Mbps, 250Mbps, 500Mbps, and 1 Gbps line speeds on a month-to-month contract.