Mandela Day shouldn't be the only time brands think about community
Written by: Kerryn Du Toit Save to Instapaper
By Ashley Saint, Head of Brand, PURA Beverage Co.
Every July, Mandela Day inspires South Africans to give back. Businesses organise volunteer initiatives, employees donate their time, communities come together and thousands of acts of kindness take place across the country.
It's a powerful reminder of what can be achieved when people unite around a shared purpose.
But once the 67 minutes are over, an important question remains.
What happens during the other 364 days of the year?
For me, that's where the real conversation begins.
In my role as Head of Brand at PURA Beverage Co., I've learnt that the strongest brands aren't remembered for a single campaign. They're remembered for the values they consistently live out, long after the campaign has ended.
Mandela Day was never intended to be a once-off event or another box to tick on the corporate calendar. It was created to inspire a mindset where service, compassion and responsibility become part of everyday life.
I believe businesses should approach community in exactly the same way.
People are paying closer attention to brands than ever before. They don't just listen to what companies say. They watch what they consistently do. They notice how businesses treat their employees, the communities they operate in, the small businesses they support and the decisions they make when no one is watching.
Purpose no longer belongs in a campaign presentation or an annual report. It has to be visible in the everyday decisions a business makes.
That's why I don't believe community should become something we only talk about in July.
Mandela Day plays an incredibly important role in inspiring people to give back, and that deserves to be celebrated. But meaningful impact is rarely created through a single event. It's built over months and years through relationships, consistency and simply continuing to show up, even when there isn't a camera or a hashtag attached to the moment.
Some of the most meaningful examples of community support I've seen haven't come from large marketing budgets. They've come from businesses choosing local suppliers, backing grassroots initiatives, supporting schools and sports clubs, or finding practical ways to contribute simply because it's the right thing to do.
Those moments may never make the headlines.
But they build something that's far more valuable.
Trust.
People can usually tell when a brand genuinely cares about the communities around it and when community involvement appears only because Mandela Day or another campaign is on the calendar. Authenticity is difficult to manufacture because consistency is difficult to fake.
The brands that earn lasting loyalty are usually the ones that keep showing up. They don't make community part of a marketing strategy. They make it part of who they are.
Community should never feel transactional. It's not about counting volunteer hours or measuring generosity through social media posts. It's about recognising that every successful business exists because it's supported by people, and with that success comes a responsibility to contribute positively to the communities that make that success possible.
As business leaders, I think we also need to challenge ourselves to ask better questions.
Instead of asking what we're doing for Mandela Day, perhaps we should be asking what we're doing in August. Or October. Or February.
How are we creating opportunities?
How are we supporting the communities around us?
How are we making decisions today that will still have a positive impact tomorrow?
Those are the questions that really matter.
Nelson Mandela's legacy wasn't built through symbolic moments. It was built through decades of commitment, courage and an unwavering belief that change happens when people continue showing up for one another.
For business, I think that's the lesson worth remembering.
The challenge isn't finding 67 minutes once a year.
It's finding ways to make a difference during the other 364 days.
Because community isn't a campaign.
It's a responsibility.
And while Mandela Day may inspire us to act, the businesses that leave the greatest legacy will always be the ones that keep showing up long after the day itself has passed.
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KDT Agency is a brand management agency that specializes in managing the brands of individual personalities, Professional Sportsmen & women and lifestyle corporates. They offer a variety of services including public relations, brand alignment, and campaign management.
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