The Importance of Pet Insurance

Protecting Your Furry Family Members

Our pets are more than just animals—they’re cherished members of our families. When an emergency arises, ensuring they receive the best possible care is every pet owners’ priority. However, veterinary expenses can be costly, making pet insurance an invaluable tool in managing healthcare costs for your beloved companion.

Understanding Pet Insurance

“Pet insurance works similarly to human medical aid, offering different levels of cover based on what you can afford. Insurers typically provide a range of options, from basic accident cover to comprehensive plans that may include preventative care, chronic conditions and specialised treatments,” says Kiki van Rooyen, from Aon South Africa, an insurance brokerage and risk advisor.

“The type of cover you choose should align with your pet’s specific health needs, considering factors like their age, breed, health status, and any pre-existing or congenital conditions. Veterinary care costs can add up quickly, especially for unexpected emergencies or chronic conditions. With pet insurance, you can ensure that your pet receives the care they need without the financial strain. Insurance allows you to plan for medical expenses and avoid difficult decisions based on affordability,” Kiki explains.

Key Factors to Consider When Choosing Pet Insurance

When selecting the right pet insurance plan, keep these important aspects in mind:

• Value add benefits such as Discounts on Pet Food and Supplies: Some insurers offer savings on pet essentials, making it easier to manage monthly expenses.
• Quick turnaround for Claim Processing: Does the insurer pay the vet directly, or will you need to cover the bill upfront and claim reimbursement?
• Vet Choice Flexibility: Check if you can visit any vet of your choice or if you’re limited to a specific network.
• Excess Fees & Co-payments: Understand what portion of the bill you will need to cover before the insurance kicks in.
• Sub-limits and Cover Restrictions: Look for any limits on certain procedures, treatments or conditions.
• Wellness and Preventative Care: Some plans include cover for vaccinations, voluntary sterilisation and dental care.
• Multiple Pet Discounts: If you have more than one pet, some insurers offer discounts for insuring multiple animals.
• Exclusions on Pre-existing & Hereditary Conditions: Carefully review the policy to understand what conditions or treatments may not be covered or when they will be covered

A Real-Life Example of what Pet Insurance Covers

Surgery for cruciate ligament ruptures is one of the most common claims received by pet insurers. This painful injury affects two important ligaments inside the knee joint and can cost between R20 000 to well over R50 000 to treat, including diagnosis, surgical repair, after care in hospital in addition to hydro and physiotherapy.

According to Carina De Villiers, Pet General Manager at Oneplan Pet Insurance, you can rest assured that your pet is covered in an unfortunate event such as this with their Oneplan Pet Insurance’s Classic Plan. “It offers up to R43 000 cover for hospitalisation as well as R2 150 to contribute towards any post-operative treatment including hydro and physiotherapy, as well as offering an Excess Buster add-on which waives any hospital excess,” Carina explains.

Finding the Right Pet Insurance Plan

Since every pet and household budget is different, it’s best to consult a broker or research various providers to find a policy that meets your needs. A well-chosen pet insurance plan provides peace of mind, ensuring your furry friend gets the best possible care when they need it most.

“By investing in pet insurance, you’re not just managing costs and unexpected vet bills—you’re giving your pet the protection and healthcare they deserve to live a long, happy life,” Kiki concludes.

Ends…

Disclaimer

The contents hereof should not be construed as legal advice on any matter. You should not act or refrain from acting on the basis of any content included in this communication without seeking professional legal counsel. This communication does not constitute or create a lawyer-client relationship between us.

About Aon

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their businesses. 

Follow Aon on LinkedIn, Twitter, Facebook and Instagram. Stay up-to-date by visiting the Aon Newsroom and sign up for News Alerts here.