Under the visionary leadership of Dr. Thanusha Govender, XLink Communications is transforming the payments landscape with a commitment to innovation and financial inclusion. 

Since taking the reins as CEO in 2022, Dr. Govender has spearheaded a comprehensive strategic overhaul, positioning XLink not merely as a connectivity provider, but as a multifaceted payment technology powerhouse. Her bold vision has catalysed the development of end-to-end integrated payment solutions, including hardware, software-as-a-service (SaaS), and robust infrastructure, which collectively enhance the customer payment experience across Africa. 

Dr. Govender’s determination to reshape the organisation reflects her belief that a complete reset was essential for reimagining XLink’s operations and impact.

With XLink's launch of XLink Send, a groundbreaking cross-border payments solution, Dr. Govender is further demonstrating her commitment to driving financial accessibility and empowerment. This remittance-as-a-service platform enables banks, telcos, retailers, and FinTechs to offer cost-effective remittance services, prioritising affordability in an industry typically burdened by high fees. 

By integrating seamlessly with clients' existing technology environments, XLink Send is set to make significant strides in enhancing financial services for diverse populations. As XLink continues to evolve under Dr. Govender's guidance, the company is poised to play a pivotal role in Africa’s payments ecosystem, ensuring that financial services remain accessible to all, regardless of their location or economic status.

She spoke to CBS about her vision and how she helped transform the Vodacom subsidiary company into a purpose-driven company.