Telkom removes the South African Post Office as a payments channel

Johannesburg, 22 June 2023: Telkom has announced that account payment options for their customers will no longer include the South African Post Office. This change aims to streamline the payment process for their customers.

"At Telkom, we remain committed to offering our customers simple and convenient options to settle their accounts. We encourage our customers to explore alternative payment channels, such as direct EFT payments through their banks. They can also contact our customer service call centre at 10210 and sign up for a debit order, a hassle-free method to ensure seamless settlement of monthly accounts," shared Albertus Venter, Managing Executive: Consumer Operations at Telkom.

Telkom understands that this change may be unexpected and inconvenient for some customers who are utilising the South African Post Office as a payment channel. However, through our multiple payment collection options, we can continue to offer our valued customers the most optimal payment options available.

For further information and assistance with transitioning to a new payment channel, Telkom customers can reach out to the customer service team at 10210.

For more details on the Telkom product offerings, visit Telkom.co.za. You can also follow Telkom on Twitter @TelkomZA and the Telkom page on Facebook.