FNB Celebrates Eight Prestigious Awards For Digital Excellence From Global Finance In 2025

FNB's wins span both national and continental categories, with three major awards at an Africa level, says the company.

Categories Include:

• Best Consumer Digital Bank in South Africa.
• Best UX Design in South Africa.
• Best Mobile Banking App in South Africa.
• Best Information Security & Fraud Management in South Africa.
• Best in Transformation in South Africa.
• Best UX Design in Africa.
• Best Information Security & Fraud Management in Africa.
• Best in Transformation in Africa.

"We are honoured to be recognised by Global Finance for our digital leadership," says Harry Kellan, CEO of FNB. "These awards are the result of our relentless focus on innovation, customer experience and security, as well as our teams working tirelessly to ensure that our digital platforms are always available, and that human interaction remains a vital part of our service. With more than 7-million digitally active customers, we're proud to be shaping the future of banking in Africa."

Digital platforms are important for improving access to services and economic activities, and FNB's recognition across multiple categories aims to reflect its leadership in delivering secure, intuitive and transformative digital banking experiences, says the company.

"Over the years, we've worked hard to make life easier for customers in all our markets. We work to meet our customers where they are in their banking and financial journey and digital channels can help drive greater levels of inclusivity. We also work to ensure we retain the human touch, be in physical engagement or user interfaces that are both intuitive and accessible. We are guided by the need to offer customers great experiences with us, and that will always be our focus," adds Kellan.

Innovation is the main goal of FNB's digital journey. By continuously investing in emerging technologies, AI, and customer-first design, the bank ensures that its platforms anticipate evolving customer needs and makes banking simpler, safer and more empowering, says the company.

As a financial institution, FNB aims to remain focused on setting the benchmark for digital excellence and driving meaningful change in the lives of its customers against the backdrop of constantly evolving digital banking and financial services in Africa, adds the company.

In their 26^th year running, the Global Finance Digital Bank Awards, presented in partnership with Infosys, aims to honour the world's leading digital banking service providers. These awards hope to celebrate institutions that are shaping the future of banking through innovation, security and customer-centric digital transformation, says the company.

"Looking forward, we aim to revolutionise customer engagement, enhance security, and build even greater levels of trust. This will be key to delivering on our promise of help while adding maximum value to every aspect of our customers' lives," concludes Kellan.

For more information, visit www.fnb.co.za. You can also follow FNB on Facebook, LinkedIn, X, Instagram, or on TikTok.

*Image courtesy of contributor