CyberCare Enterprise Cyber Incident Response Retainer to Help Organisations Minimise Downtime and Damage from Cyber Attacks

South Africa, 20 May 2025

STORM Guidance, a leader in cyber resilience services, introduces its CyberCare Enterprise Retainer — a proactive, expert-led solution tailored to help organisations across Southern Africa respond swiftly to cyber incidents, minimise recovery time, and limit the financial and reputational fallout of attacks.

With cybercrime on the rise across the region, affecting both large enterprises and public sector bodies, CyberCare gives peace of mind through guaranteed access to experienced incident responders. These professionals have supported investigations and recovery efforts for over 1,000 cyber incidents globally (as of Sep 2023) across a wide range of sectors over the past decade.

Built with the realities of the Southern African business landscape in mind — where downtime can impact operations, compliance, and customer trust — the CyberCare Enterprise Retainer provides 24/7 access to a flexible and comprehensive cyber incident response service tailored to your organisation.

“Cyber attacks don’t follow a 9-to-5 schedule — and neither do we,” said Neil Hare-Brown, CEO of STORM Guidance. “With the CyberCare Enterprise Retainer, organisations across the region can rely on a trusted partner to act fast and decisively when the pressure is on.”

The service enables pre-purchased CyberCare Units (CCUs) to be drawn down on-demand, covering a range of services including forensic investigations, ransomware response & threat actor engagement, legal coordination, and business recovery guidance. CyberCare also helps organisations align with regulatory expectations and insurer requirements through structured reporting and response assurance.

Key benefits for Southern African organisations include:

• Priority access to STORM incident responders
• 24/7 activation and response
• Flexible CCUs that match real needs
• 100% of retainer investment is available for use; incident or not
• Support for ransomware, data breaches, and more
• Assistance with regulatory and insurance obligations

The CyberCare Enterprise Retainer supports IT, legal, compliance, and executive teams with a coordinated, hands-on approach to cyber crisis management. Whether an organisation is responding to a real-world incident, testing its readiness, or running a response simulation, CyberCare ensures teams are never left scrambling when it matters most.

Already adopted by financial institutions, healthcare providers, legal firms, and other high-risk sectors in Southern Africa, CyberCare is fast becoming a key part of regional cyber resilience strategies.

For more information or to schedule a consultation, visit: 🔗 https://www.cyber.care/cyber-ir-retainer

Media Contact: Jonathan Ah-Yu Business Development Manager – Middle East, Africa, Indian Oceanpress@cyber.care+230 5 79 79 007