02 July 2013

Call Centre Collections Strategies Conference 2013

Submitted by: Trade Conferences International Summers

Trade Conferences International is once again hosting the Call Centers Collection Strategy Conference 2013. The early bird registrations for the conference have officially opened. This event will take place on 28 – 29 August 2013 at the Fabz Hotel, Lonehill and is expected to bring major role players from both suppliers and call centres under one roof to discuss strategies, network and build relations.

Instead of acting as a barrier between companies and their customers, call centres have given organisations another tool which, when used properly, can help improve customer relations and understanding of clients' needs. Attending delegates can look forward to insight from professionals and expert speakers and make use of the strategies and implementation patterns to improve their businesses within the call centre arena.

The following professionals will benefit by attending this event: data centre managers, contact centre managers, contact centre supervisors, contact centre (HOD), heads of customer relationship management, operations managers, client services personnel, contact centre team leaders, customer service managers, collection agents, business development managers, IT support, directors, manager channel delivery and integration, collections call centre supervisors, sales managers, collection strategy managers, collections agents, collections and recovery managers, outsourcing manager, collection strategy and risk manager, general manager operations, legal collection manager, reporting analyst ,call centre collection manager and managers in the pre-legal collections department.

Take advantage of the early bird registration that has now officially opened. Complete the attached early bird registration form and email it back to TCI at info@tci-sa.co.za. Alternatively contact TCI Project Manager, Naison Chilenge on +27 11 803 0009 or email naison@tci-sa.co.za for more information.

Total Words: 413
Published in IT, New Media and Software

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.

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