Call Centre Collections Strategies Conference 2013

Trade Conferences International is once again hosting the Call Centers Collection Strategy Conference 2013. The early bird registrations for the conference have officially opened. This event will take place on 28 – 29 August 2013 at the Fabz Hotel, Lonehill and is expected to bring major role players from both suppliers and call centres under one roof to discuss strategies, network and build relations.

Instead of acting as a barrier between companies and their customers, call centres have given organisations another tool which, when used properly, can help improve customer relations and understanding of clients' needs. Attending delegates can look forward to insight from professionals and expert speakers and make use of the strategies and implementation patterns to improve their businesses within the call centre arena.

The following professionals will benefit by attending this event: data centre managers, contact centre managers, contact centre supervisors, contact centre (HOD), heads of customer relationship management, operations managers, client services personnel, contact centre team leaders, customer service managers, collection agents, business development managers, IT support, directors, manager channel delivery and integration, collections call centre supervisors, sales managers, collection strategy managers, collections agents, collections and recovery managers, outsourcing manager, collection strategy and risk manager, general manager operations, legal collection manager, reporting analyst ,call centre collection manager and managers in the pre-legal collections department.

Take advantage of the early bird registration that has now officially opened. Complete the attached early bird registration form and email it back to TCI at This email address is being protected from spambots. You need JavaScript enabled to view it.. Alternatively contact TCI Project Manager, Naison Chilenge on +27 11 803 0009 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.