FAQs Answered About Complete Care Senior Home Care

Complete Care Group provides complete private care for elderly at home, specifically tailored to their individual needs – right in the comfort of their own home. The services they are able to offer you are both comprehensive and industry-leading, they include;

Frail CarePost-HospitalisationSevere/Terminal Illness CareBaby/Child CareHospital/Retirement Home CarePalliative CareNeonatal CareWound Care

Can I hire a nurse for a couple hours?

Unfortunately not. Complete Care’s incredibly talented and passionate nurses only work 12-hour shifts, meaning a nurse will start a day shift at 07:00 until 19:00 or a night shift at 19:00 until 07:00.

Can I hire a nurse during the day only?

Yes. Upon notifying Complete Care’s team, you can agree on having a nurse at your disposal during either the night, day, or both.

What type of nurse do I need?

There are 3 main categories of nurses. Once they have received your specific requirements they will be able to recommend and subsequently source the ideal nurse for you.

Who chooses the nurse that will attend to my requirements?

Complete Care’s talented team will focus all their attention on finding you the perfect match. They also provide the option to personally interview a selection of candidates, enabling you to personally choose a nurse that best meets your requirements. If you are not completely satisfied with your chosen nurse, they will go out of their way to rectify the situation and recruit a replacement.

Does Complete Care accept medical aid?

Yes, they do. They try to work extremely closely with a wide variety of medical aids, to ensure you always get the best deal. To obtain medical authorization you will need to get a motivational letter from your referring Doctor. This letter needs to contain your member number, ID number, Full name, and address. After they receive this letter, an assessment will be conducted by a nursing sister and the information sent on to your medical aid for approval.

Can nurses do domestic work?

Nurses are able to do light housework, including meal preparation and simple cleaning.

Are there nurses who hold valid driving licenses?

Yes, they have nurses that have driver’s licenses, and arrangements can be made at an additional charge.

for more information please visit https://completecare.co.za/

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