29 May 2007 2 min

Telkom are placed third globally when it comes to landline costs

Written by: Skaap Save to Instapaper
{pp}The cost of fixed-line calls in South Africa rank the third highest in the world and this after a 10% reduction introduced last year. US-based cost management consulting firm NUS Consulting Group found that Telkom's charges continue to disadvantage South African organisations in their efforts to compete in the world's major markets, a reflection perhaps of Telkoms apparent policy of apathy towards South African businesses who are trying to become players in the global market and the South African economy.
Currently being probed by the competition commission for what would appear to be unfair business practices by charging differing rates for residential and business clients, Telkom is once again exposing itself as a monopolising monolith that could be seen as blatantly disregarding the very people it relies on to exist. The launch delays, followed by over-exaggerated hype introducing the new second national operator, Neotel, has done very little to dent Telkom�s dominance in the South African telecommunications market. The status quo has remained. �Telkom�s dominance is really no surprise, many companies in South Africa suffer financially because of, what would appear to be, Telkom�s apathy and arrogance displayed towards its customers, at least that is the perception. Telkom have no competition. Many more people in this country have cellphones than landlines and a major factor is the excessive cost to the consumer.�, says Andrew Davies, MD of Skaap. Davies continues, �It is far more expensive for someone to call South Africa from overseas than it is for calls from South Africa overseas.. Companies like Skaap are offering reduced rates overseas from cellphones at a fraction of the cost that Telkom charges this in spite of a number of commercial challenges relating to the use of Telkom�s infrastructure for bandwidth and access numbers. Surely if Skaap can do it, Telkom can�. Being third in the world is no commendation to Telkom, especially when South Africa is struggling for 1st world recognition. Contact Details Name : Keri Daves Company : Skaap Phone :083 419 4883 URL : www.skaap.com
Total Words: 355