SMS has become a staple for businesses that require simple, immediate and cost-effective communication with clients. In 2003, Randburg-based Munnik Basson DaGama (MBD) implemented SMS for debt collection and noted a 60% reduction in overall collection costs and an increased number of inbound calls. Willemse Benade Venter Davis, debt collectors for companies such as Edgars and Joshua Doore, switched their main debt collecting focus to SMS around the same time.
“SMS is immediate, personal and unavoidable – it is these characteristics that make SMS the obvious choice over conventional letters, phone calls and emails. SMS is also fundamental to the South African way of life; businesses that ignore this channel are not in touch with their clients.” says Evan Robinson, CEO.
DebtHound continues to offer low cost SMS communication tools for small businesses online via their website at www.DebtHound.biz.
Contact details:
Evan Robinson, CEO
This email address is being protected from spambots. You need JavaScript enabled to view it.
083 481 0995
www.debthound.biz