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04 November 2014 3 min

First impressions do count

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In South Africa, consumers are not willing to leave an electronic voice mail message. Nine out of ten customers will simply hang up and call the next number on the list. How many customers have you lost this way?

Whether you are a local or international company, the flexibility of a virtual office is an ideal business solution. Virtual offices are the latest trend, allowing you to work from any location and have a reliable reception service attending to your calls using your company name. 

Our services are focused on the independent one man / woman business to the small and medium sized companies.

With Data card and WiFi technology most modern businesses you do not need to rent expensive office space to link into costly network systems: all you need to project a professional corporate business image is an advanced professional business call answering service. And that's exactly what Atlantic Telecom Systems (KZN) Easyphone service offers your business.

Atlantic Telecom Systems (KZN) Easyphone service provides a cost effective, professional service that will increase your productivity and enhance your business identity and image. Our professionally trained virtual assistants will answer your business telephone calls, from our premises, live in your own company name.  Then, with your client on hold with music in the background, we will speak to you on the same line to find out if you are available to take the call, if so, we will transfer the call to the telephone of your choice, whether a land line or Cellular phone. If you are not available, we will take and immediately transmit the message to you by email.

Our service goes far beyond just answering your phone: we create a professional corporate business identity for you so that your business appears well established and successful. Some of the services we offer are;

  • Access to business equipment including Printer,Copier, Fax, Scanner & Shredder
  • Professional support services (e.g.administrative and secretarial services)
  • You receive a dedicated phone number (local to 031)
  • Professional switchboard answers your calls –You choose how your calls are answered
  • We either take a message or forward calls to a number you specify
  • A business address to add to your business cards and marketing materials
  • Anything received at your business address can either be held for you to collect (Mon – Fri, 8:30 – 5:00pm) or forwarded to you via postal service, fax or email.
  • When faxes arrive they can either be read out to you over the phone, scanned and sent to you via email, faxed onto a number of your choice, or forwarded to you via postal service.
  • Generate sales leads
  • Set appointments
  • Month-to-month service, no annual contracts.

Yes first impressions do count; for an affordable monthly fee you can have a seamless professional front end to your business.

Total Words: 476