Boasting the title of the most favoured Offshore CX delivery location 2021 and (tied for) 2022 in the annual Ryan Strategic Advisory Front Office BPO Omnibus Survey, South Africa is set to showcase its global standing during the Annual flagship conference and industry awards in November.

Organised by the national, non-profit industry association, Business Process Enabling South Africa (BPESA), the event is designed as an immersive investment promotion platform in the Global Business Services Sector (GBS) focused on stimulating economic growth and youth job creation.

Name: South Africa Annual Investor Conference and BPESA Alchemy Awards 2022

Date: 8 to 10 November 2022

Venue: Umhlanga, KwaZulu-Natal

Ticket information: This email address is being protected from spambots. You need JavaScript enabled to view it.

“Our role is to market the country as an attractive location for offshore business processes to support a global customer base which in turn tackles the unemployment challenges facing our youth,” explained Reshni Singh, CEO of BPESA. “The upcoming conference is designed to commune the domestic GBS sector and its partner network whilst providing the ideal platform for interested international brands to engage with the country’s services and capabilities and expand their global delivery locations.’’

South Africa Annual Investor Conference and BPESA Alchemy Awards 2022 are being organised in partnership with InvestSA and Harambee. The regional host partners include the KZN Department of Economic Development, Tourism and Environmental Affairs (KZN EDTEA), Trade and Investment KZN (TIKZN), Invest Durban and the eThekwini Municipality.

During the three-day engagement, this national conference will offer several opportunities for domestic stakeholders and international investors to convene, learn, co-create, and discover the many benefits South Africa offers as an attractive offshore location. Attended by a broad array of industry stakeholders, they will be connected with sector specialists, thought-provoking panel discussions, knowledge-sharing workshops, masterclasses, BPO site visits and networking sessions. The event culminates in a celebration of the country’s world-class talent at the BPESA Alchemy Awards Banquet running under the Theme of ‘SA’s Got GBS Talent’.

For more information, visit:

Website: https://www.bpesa.org.za/gbs-event-2022.html

Facebook: BPESA BPO

Twitter: @BPO2SA

LinkedIn: BPESA

YouTube: BPESA NATIONAL

Event hashtags:  #BPESA #StrongerTogether #Investment #Development #GBS #BPO #Conference #Durban #KZN #Networking #Growth #InvestSA #ProudlySouthAfrican #SouthAfricaValueProposition #Awards

To find out more on how to get involved or for sponsorship opportunities, contact This email address is being protected from spambots. You need JavaScript enabled to view it.. For any international visitors looking to expand their global delivery capability, contact This email address is being protected from spambots. You need JavaScript enabled to view it.