Tej Desai has been appointed Chief Executive Officer of Alefbet Recoveries & Collections, a group of collections call centres within the Alefbet Holdings Group, which includes Shapiro Shaik Defries and Associations, Metro Collect and ITC Business Administrators.

Prior to joining Alefbet Recoveries group, Tej was Executive of Unsecured Banking Collections & Recoveries at Absa Group.

Alefbet Recoveries & Collections employs over 1200 agents and has operations in Johannesburg and Cape Town.

It is one of South Africa’s top 5 collections and recoveries BPO businesses specializing in collections solutions across financial services and banking, telecommunications, retail, utilities and SOEs, government institutions and healthcare providers.