SOFTSWISS Deepens Safer Play as Platinum Partner of Responsible Gambling Summit 2025

SOFTSWISS, an international technology provider with over 15 years in the iGaming sector, partners with South African entities in the execution of the Responsible Gambling Summit 2025, reinforcing its commitment to safe, sustainable play in one of its key growth regions. The two-day summit, organised by the South African Responsible Gambling Foundation, convenes regulators, operators, and experts to advance harm-minimisation and industry collaboration.

The Responsible Gambling Summit 2025 will take place from November 13 to 14 in Johannesburg, South Africa and include an awards gala dinner recognising initiatives in safer gambling. The programme spans policy, compliance, innovation, and public education, with sessions on illegal market impacts, regulatory development, and technology’s role in prevention and intervention. Miranda Guliashvili, Head of Regional Growth at SOFTSWISS, will join the panel discussion “Innovation, Technology, and Responsible Gambling,” which explores emerging risks and mitigation strategies in digital environments.

“Industry partnership is essential to keep responsible gambling and player protection visible, effective, and evidence-based across channels. We greatly value the commitment and partnership of one of prominent international companies, such as SOFTSWISS, whose support brings expertise and resources to these important initiatives in South Africa,” said Sibongile Simelane-Quntana, Executive Director at the South African Responsible Gambling Foundation.

“South Africa is a priority market for SOFTSWISS, and we are proud to support this summit’s mission to advance safer play through collaboration and technology,” said Miranda Guliashvili, Head of Regional Growth at SOFTSWISS. “We continuously use responsible gambling best practices in our products to help operators build sustainable, compliant growth.”

Building on this commitment, the SOFTSWISS Anti-Fraud team has delivered measurable results: from January to August 2025, it prevented over EUR 15 million in fraudulent transactions, closed more than 56,000 tasks, and processed 70 player complaints submitted to gaming regulators and forums. As fraud tactics evolve – including attempts to use AI-generated deepfakes during verification – SOFTSWISS is strengthening its tools and processes to help operators maintain a secure, transparent environment.

About The Responsible Gambling Summit

The Responsible Gambling Summit is a provincial rotational continuation of the RG Summit 2023 which was hosted by the Western Cape Gambling and Racing Board. It is a premier industry platform dedicated to advancing responsible gambling practices across South Africa and beyond. The event brings together key stakeholders, including regulators, operators, policymakers, and experts to deliberate on sustainable solutions that promote player protection and industry integrity.

The Summit is solutions-driven, with resolutions translated into actionable, stakeholder-led responsible gambling plans that are monitored for progress and accountability. In addition, the Summit serves as a catalyst for advocating legislative and regulatory reforms, while fostering stronger collaboration between operators and regulators to ensure a safer, more transparent gambling environment.

About the South African Responsible Gambling Foundation

The South African Responsible Gambling Foundation (SARGF) is a non-profit company dedicated to preventing and treating disordered and addictive gambling while promoting responsible gaming practices in South Africa. The Foundation’s primary objectives are:   

•       Education: Raising public awareness about the dangers of gambling addiction and promoting responsible gambling habits.   
•       Counselling: Providing support and counselling to individuals and families affected by gambling addiction.   
•       Monitoring: Evaluating gambling trends to influence policy and advocate for effective treatment of gambling addiction.

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 35,000 casino games, Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.