Outcomes of the Omni-Channel Retailing Conference 2014

TCI hosted the Omni-Channel Retailing Conference on Wednesday, 12 March 2014 and Thursday, 13 March 2014 for retail professionals from both physical and online stores whose responsibilities include: Branding, Logistics and Supply Chain, Product & Pricing, Marketing, Strategy and Innovation implementation, Cross Channel Marketing, Retail strategy and Technology.

The conference which was held at the Focus Rooms in Sunninghill, Johannesburg helped retail professionals gain insight on how to integrate their offline and online store activities by hearing about the requirements for retailers to remain competitive throughout the channels through the implementation of strategies relevant to the connected consumer; strategies such as the effectiveness and efficiency of omni-channel logistics.

During the informative two day event delegates and attendees discussed best practices for the expanding mobile retail market as retailers gear towards the role of omni-channel in creating a competitive advantage ; this was achieved by engaging discussions on  how local retailers can keep abreast of developments in this environment by understanding the business and technology challenges of an omni-channel strategy.

In the meantime, we are busy working on events that are still to take place; events such as:

Insurance Claims Management Conference 2014 (15 & 16 April 2014)

Multi-Channel Contact Centre Optimisation Conference 2014 (14 & 15 May 2014)

Banking Customer  On-boarding & Cross-Selling Conference 2014 (14 & 15 May 2014)

Banking Omni-Channel Conference 2014 (28 & 29 May 2014)

Transactional Banking: Looking Beyond 2014 Conference  ( 11 & 12 June 2014)

Cross border payments and remittances ( June 2014)

Please contact us should you wish to receive further information about future TCI conferences on :

Website: http://www.tci-sa.co.za

Tel: 011 803 1553

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Faxmail: 086 5822 988

Once again thank you all for supporting us and making this event possible. We look forward to seeing you at our upcoming events.