Johannesburg - Digital marketing strategies to improve customer engagement, social media, e-metrics, loyalty and digital sales enablement is just some of the themes to be addressed at the upcoming Digital Customer Engagement & KYC Conference 2018. The event, which will take place on 7 & 8 March 2018 at the Indaba Hotel, Fourways, Johannesburg, showcases a top speaker panel, all experts in the marketing and financial arenas. 

Targeting financial professionals dealing with customer engagement, the programme will highlight challenges, opportunities and the latest developments regarding digital channels and customer relationship. 

Conference Project Manager, Michandre Malan said banks and financial institutions must engage customers at every stage of their purchase journey. This will make the customer journey for financial institutions a reality, and improve customer on-boarding and retention. The speaker panel consists of representatives of Cornerstone Performance Solutions, Karabina, Avatar SA, Consumer Profile Bureau, 8 Bit Platoon, NXT/Digital Innovation, Genesis Analytics, Prana Business Solutions, Striata Marketing Solutions and many more.

 Malan said the event is aimed at professionals from the financial sector. Improving the customer journey is the top prediction this year for financial institutions.

• Normal Registration fee: R9 100.00 + VAT = R10 374.00
• 12% Discount: Group registration fee for 3 or more delegates: R8 008.00 + VAT = R9 12.12 p.p.
• 20% Discount Group registration fee for 5 or more delegates: R 7 280.00 + VAT = R8 299.20 p.p.

 To register as a delegate email, Project Manager, Michandre Malan on This email address is being protected from spambots. You need JavaScript enabled to view it. enquiries are handled by Jason Joseph This email address is being protected from spambots. You need JavaScript enabled to view it., or call both on 011 803 1553. Otherwise visit www.tci-sa.co.za for more information.

More than 95% of delegate who  attended last year’s  Anti-Money Laundering & Financial Crime Conference – organised by Trade Conferences International  (TCI) - said yes they will attended the 2017 follow up event.Now back by popular demand is the third installment of one of TCI’s signature events.

Attended by nearly 200 delegates last year, this year’s event - taking place on 08 & 09 November at the Indaba Hotel, Fourways, Johannesburg - come with a revamped programme, including crucial topics on sanctions, updated regulation and its impact, and enforcement.

This is the most comprehensive AML event to be held this year!

This two-day event will bring delegates closer to the real issues and real challenges facing banking professional dealing with AML, financial crime, compliance and governance.We have the best speakers covered.

This year’s exclusive speaker panel that will consist of more than 20 top AML experts including Standard Bank, Sasfin, Barclays, Clientele, the Financial Intelligence Centre and many more. Plus voted as best speaker last year as well as Era Gunning, Director from ENS Africa who was voted as the best, is back on the speaker panel!Recent headlines such as the amendments to the FIC Act, fines that certain banks received due to non-compliance  and the fact that the National Treasury is in the process of setting up a committee to combat money laundering and the financing of terrorism in line with the FICA , underlines the importance of attending this conference.

Join TCI at this inaugural conference which will provide delegates/attendees with the knowledge to overcome the obstacles to negotiate complete AML compliance.To find out more about the conference and registration procedures contact the Project Managers, Xavier Dipedi on This email address is being protected from spambots. You need JavaScript enabled to view it. or visit http://www.tci-sa.co.za/. You can also contact us on 011 803-1553.

Johannesburg - High level representatives of companies such as ADRA, PASA, Debt Rescue, Callforce, MFSA, Consumer Profile Bureau, Cornerstone Performance Solutions, Flemix & Associates, OVAG SA, Burnard Raaff & Associates and Tenacity Financial Services and more to be attendance at the third annual Debt Collection Conference 2017.

The event, to be held on 6 & 7 September 2017 at Indaba Hotel, Fourways, Johannesburg, and hosted by Trade Conferences International (TCI), aims to attract professional dealing with debt collection, debt management, credit risk, debt & credit control, legal debt counselling & advisory, credit management as well as collection management and implementation.

Themes to be addresses includes current SA debt collection landscape,developing and managing strategies,focusing on customer engagement, credit risk management, governance, compliance and legal framework, new technology for efficient debt collection as well as the state, evolution and future of credit & debt collection industry.

Michandre Malan – Senior Project Manager at Trade Conferences International - said TCI has organised more than 400 events in the last fourteen years. Since we hosted the first Debt Collection in 2013, the event attracted over a 600 registered delegates and over 100 exhibiting companies includes: ABSA, African Bank, CrediCor, DirectAxis, Discovery, HTN Attorneys, PayM8, NRB Risk Solutions, Nedbank, FNB, Standard Bank, Uni-Collect, Woolworths Financial Services and more.This years’ conference is expected to attract over a 150 delegates. 

“TCI is your technology event organiser of choice and we believe that the event will be a success. We understand technology and have the ability to identify the right audience to showcase the latest technology developments in different industries. The event will allow both exhibitors and delegates an opportunity to network and explore new developments in the debt collection and credit risk industry.”

 Normal Registration fee: R8 600,00  + VAT = R9 804.00 p.p.

12% Discount: Group registration fee for 3 or more delegates: R7 568.00 + VAT = R8 627.52 p.p.

20% Discount Group registration fee for 5 or more delegates: R 6 880.00 + VAT = R7 843.20 p.p.

How to get invovled with this TCi signuture event:

To register as a delegate email Michandre Malan on This email address is being protected from spambots. You need JavaScript enabled to view it.. Exhibition enquiries are handled by Jason Joseph This email address is being protected from spambots. You need JavaScript enabled to view it., or call both on 011 803 1553.

Financial crime is of increasing concern to most financial services institutions in SA  

In a recent IOL article; The Financial Intelligence Centre (FIC) confirmed recent warnings by accounting firm PwC that incidents of financial crime and suspicious transactions , including tax-related crime, fraud and money laundering are on the increase in South Africa.

PwC also placed a firm warning to corporate businesses that financial crime  was not only growing locally but that globally "financial institutions are also facing a sever financial crime expertise talent shortage" and that most organisations lacked enough skilled people to detect financial crime.

The South African Reserve Bank recently imposed fines ammounting to over thirty million rand on non-compliant banks for weaknesses in the banks control measures which has triggered the SA banking industry to review their own anti-money laundering controls.

There has been no better time to attend a leading industry forum such as the Anti-Money Laundering, Fraud & Financial Crime Conference to  engage with thought leadership from a number of leading firms in SA who will be discussing best practices in the fight against financial crime and steer your organisation into a fully compliant trajectory.

What the Anti-Money Laundering, Fraud & Financial Crime Conference will cover:  

The Anti-Money Laundering, Fraud & Financial Crime Conference being hosted in Johannesburg on 9 & 10 November will discuss issues about money laundering controls in the financial sector, it’ll examine and cover a broad range of AML topics such as financial surveillance and risks associated with cyber laundering and digital fraud.

The aim of this conference is to bring together experts in the banking field and other financial sectors to share their knowledge and expertise about policies and procedures designed to ensure effective implementation of anti-money laundering (AML) control measures.

Topics to be addressed

Money laundering and the ripple effect of IFRS

Exploring anti-money laundering processes and control measures

Approaches in customer identification & due diligence

AML monitoring & reporting

AML principles for correspondent banking

Transaction surveillance optimization

Sanction screening

This conference is targeted at professionals dealing with the following:  

risk management * fraud analysis * KYC & due diligence *  AML monitoring and reporting * correspondent banking * exchange control * cyber fraud investigation * policy analysis * information technology * trade finance * financial surveillance * compliance * governance * tax evasion & tax avoidance investigation * auditing * IT risk management * digital fraud * transaction banking * channel fraud investigations * forensics * accounting * customer relationship management   

Some recent SA news headlines that you may have missed:  

R30m fine: Sarb nails 5 banks after money-laundering probe

SA sees rise in mobile bank fraud

Financial crimes on the rise

SA banks look to biometrics to reduce fraud

SABRIC campaign to fight online banking fraud

Financial attacks increase by 16%    

Trade Conferences International– South Africa’s leading financial conference organisers – is well positioned to bring potential delegates an event which will highlight the real issues concerning debt collection. The Debt Collection Conference aims to equip attendees with the correct knowledge and updated debt collection strategies, including information about analytical and technological aspects of debt collection, legal implications, risk assessment methods and consumer credit management.

Interest is high in TCi’s Debt Collection Conference with more than 20 delegates registered soon after registrations have opened.  Thus far, companies that have confirmed their attendance range from the banks, law firms and insurance sector, companies such as Nedbank, African Bank, Uni-Collect, The Workforce Group, Saya Recoveries, Pres Les and many more. TCI’s Debt Collection Conference 2016 will provide professionals in departments of collections, debt control, credit control, collection management and implementation, debt review, recovery and rehabilitation, call centres, loan processing operations, retail credit, vehicle finance, home loans, KYC & due diligence, customer relationship management, tax evasion & tax avoidance investigation, to list few, with information they need to be valuable contributors to their organisations’ strategy setting based on the latest valuable information from highly qualified industry leaders. Seats are selling fast, reserve yours today!

Attend this conference and gain valuable insights from key industry leaders such as:

Marina Short, Chief Executive Officer, Consumer Profile Bureau

Michael Shackleton, Partner: Specialising in Debt Collection, Shackleton & Mohapi Attorneys

Shikesh Lalbahadur, Snr. Product Manager,Ninzi-Connect

Arnoud Van Den Bout, Chief Operating Officer, Arnoud van den Bout Attorneys

Carl Knight, Chief Executive Officer, Credit Intel

Gerald Mwandiambira, Acting CEO, South African Savings Institute

Mark Essey, Director, Debt-In

Greg Brill, Managing Director, Octagon Business Solutions

Peter Rafferty, Chief Executive Officer, Futuresoft

Fokion Natsis, PureCloud Lead and Head of Sales – Africa, Interactive Intelligence

Philani Shandu, Analyst: Applied Behavioural Economics, Genesis Analytics

Boitshepo Gaitate, Researcher: Applied Behavioural Economics, Genesis Analytics  

Neil Roets, Chief Executive Officer, Debt Rescue

Adv. Andries Cornelius, Chief Executive Officer, Council for Debt Collectors

Paul Slot, Director, Octogen

Mark Heyink, Compuscan   

The conference will encompass top notch presentations addressing topics such as: Overview of market with all regulations impacting the industry Improving debt collection systems and maintaining brand wellbeing Keeping up with changing trends in the debt collection space Actions to consider when your debtor has fled The changing landscape of debt collection and customer engagement in an omni-channel environment Using technology to collect debt Developments in (legal) debt collections Analytical & technological aspects of debt collection Governance, compliance and legal framework Unlocking the value of using behavioural economics in increasing debt repayment rates The state, evolution and future of debt collection  

SECURE YOUR SEAT NOW! 

Contact the project manager - 011 803 1553

Normal Registration Fee: R8 250.00 + VAT = R9 405.00

12% Group registration (3 or more): R7 436.00 + VAT = R8 276.40 p.p

20% Group registration (5 or more): R6 600.00 + VAT = R7 524.00 p.p

Alternatively contact TCI on +27 (0) 11 803 1553 For sponsorship opportunities and exhibition enquiries, contact Jason Joseph: This email address is being protected from spambots. You need JavaScript enabled to view it.