The Power Of A Multi-Vendor PABX Provider

Published: 15 August 2016

When it comes to telephony solutions, there are many options to choose from and business owners are indundated with multiple calls per day from various solution providers who are all prett much selling the same thing.  With all these options, business owners tend to make the wrong choices, going with the cheapest provider or the most familiar brand and often-times regretting their decisions a few months into their contract, leaving them helpless to change their fate for the forseeable future without incurring additional costs.

ESAPARTNER has taken on new initiative in the sales and support of telephone systems for the business market with a team certified in the sales and maintenance of multiple telephone system brands, and skilled in building solutions that do more than just save companies money but transform the way that companies communicate by taking their communications into the future, tailor-making each solution to individual business requirements.

The company based in Cape Town, South Africa services more than 200 PABX customers in Cape Town and throughout South Africa, spanning across the various brands that they represent - Yeastar, Samsung, NEC, Avaya, Far South and even hosted asterisk-based business and call centre telephony systems. The technical team servicing these clients are all specialists in their fields with certifications and expertise on each of the products to provide clients with peace of mind from the very start.

Being multi-vendored in the PABX industry gives ESAPARTNER's the edge as they are able to suggest products based on specifications and not based on brand-limitations. As a result, ESAPARTNER does not provide out-of-box solutions and each solution is tailor-made to meet individual business requirements. When tailor-making a solution, the company into account network infrastructure, security, and compatibility, breakout speeds and contentions, system usage and requirements and various other factors that relate to the operation of the system and then build a solution to ensure that each factor is covered.

 

Futureproof Communications In Your Business

Published: 05 May 2016

Cape Town-based end-to-end business technology company, ESAPARTNER, recently launched their new hosted PBX platform along with a brand new and very interactive hosted PBX quoting tool on www.cloudcallsolutions.co.za, offering clients a full hosted PBX quotation upfront, making it possible for clients to purchase a brand new hosted PBX system without all the sales talk. "We want to change the way businesses purchase their telephony solutions and with everything going online we chose to pioneer an online method of purchase", said Thanasi Papaioannou the company's MD. 

With the new online platform, clients receive an option to purchase the hardware they need for the hosted PBX cash without any requirement to sign up to long hardware rental agreements. ESAPARTNER states that an additional function will be added in the near future allowing users to calculate their rental costs for rental options on the hosted PBX hardware. This can be expected towards the end of 2016.

The new hosted PBX solution offers three packages for each sector of the market:

  • Cloudcall Lite - R50 per extension
  • Cloudcall Business - R85 per extension
  • Cloudcall Call Centre - R450 per extension

Each package caters for a different sector of the business market from small and medium enterprise through to large corporate or call centre, however, the entire suite of hosted PBX packages offer clients a wide variety of features over and above the standard features offered by on-premise PBX solutions such as voice conferencing, video conferencing, desktop softphone integration, POPI compliant call recording (at R99 extra) and various other operational functions making using and managing the Cloudcall hosted PBX simple.

Although the online platform only offers cash options, site users are guaranteed quick responses once they generate a quote where they will be able to request rental prices for 1,2,3 and 5 year terms to remove the initial capital investment and provide a truly affordable transition to their new futureproof communication system.