WorldsView recently opened its state-of-the-art service and repair centre in Sandton, Johannesburg, the only Topcon-accredited service centre in South Africa. This means that the WorldsView Service Centre is now certified to carry out services, repairs and refurbishments to OEM standards on Topcon equipment.
This accreditation is welcomed by those in the surveying and build industries, as Topcon’s service and repair capabilities had previously been under-represented in South Africa.
In addition to the Topcon range of equipment, the Service Centre can service total stations, GNSS receivers and other geo-positioning equipment from brands across southern Africa, including GeoLaser and geo-FENNEL, among others. Employing modern calibration test equipment in a full electrostatic discharge (ESD) and thermostatically controlled facility, the service centre’s workshop also manufactures a variety of surveying brands total station instruments, GPS communication software and power cables.
“All technicians authorised to carry out Topcon service and repairs are fully trained and evaluated at the OEMs headquarters in the Netherlands,” explains Carel Rootman, WorldsView Vice President: Technical Department. “Should it ever be necessary to gain insight from the OEM, there is a knowledge-sharing platform enabling WorldsView technicians to tap into the knowledge from Topcon’s technical team.”
Componentry and workmanship on all serviced and repaired equipment are warrantied for three months, with the standard ‘equipment abuse’ exclusion applicable.