16 July 2018

Smart Technology Centre appointed technology partner to KidZania

Submitted by: Teresa Settas

Smart Technology Centre has been appointed the Preferred Technology Partner for South Africa’s flagship KidZania franchise launching in Johannesburg

Smart Technology Centre (STC), an enterprise managed service provider will be responsible for the turnkey planning, procurement, implementation and support of KidZania’s technology infrastructure including networking, connectivity, world-class security solutions, communications and IT support.  The deal is a significant multi-million Rand win for the local IT company.

Alpha Investment Group, a 100% black-owned investment holding company, has invested over R400 million to bring KidZania to South Africa, with the flagship facility opening at Fourways Mall. The 8000sqm replica of an urban commercial eco-system complete with streets, buildings, a transport system and a fully-functioning economy uses realistic role-play to teach children about different careers, the inner-workings of a city and the concept of managing money.

“We are delighted to be working with Alpha Investment Group to bring a premium global brand such as KidZania to life for South African children. We believe STC is a good fit for the KidZania brand due to the breadth of our service offering, our entrepreneurial focus on innovation and consistently delivering above and beyond client expectations. The appointment is affirmation of our ability to deliver converged business solutions with speed, agility, within budget and scope and according to rigorous Service Level Agreements (SLA).  Most crucially, we recognise the importance of managed services and the business impact of downtime in a digital landscape.  We have the capabilities to give our customers innovative, profitable and sustainable services both today, and in the future,” explains Linda Morris, IT Manager at STC and project lead on KidZania.

STC will manage KidZania’s technology platforms and processes against the specifications defined by KidZania’s Franchisor in Mexico, ensuring that the latest standards are implemented and maintained within an onerous security environment. For example, KidZania’s state-of-the-art security system ensures a safe and fun experience for children navigating the city/facility with or without their parents.  Every child and parent receive matching security-bracelets, providing the location of child and parent within mere meters of each one’s location.

Smart Technology Centre (Pty) Ltd is a Managed Service Provider offering fully converged communication solutions for customers in the enterprise, SMB and consumer markets within South Africa.