Friday, 19 February 2021

Little time left to join SA’s no. 1 debt collection industry gathering

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Little time left to join SA’s no. 1 debt collection industry gathering

With only three weeks to go, already 25 companies registered to attend this year’s Debt Collection Southern Africa Conference.

The conference will take place on 10 & 11 March 2021 at Focus Rooms in Modderfontein, Sandton. The conference will also be live-streamed in real time giving the delegates options to attend physically or virtually.

Attending the event will provide prospective delegates with the opportunity to first hand get in touch with the latest insights, strategies and solutions on how to tackle debt collection challenges amongst COVID.

The programme features nearly 15 top speakers, addressing high end and updated topics relating to the debt collection landscape.

Send me registration form immediately


Industry professionals addressing the conference:

  • Adv Andries Cornelius, Chief Executive Officer, Council for Debt Collectors of South Africa
  • Annaline van der Poel, Head of Operations, Debt Rescue
  • Arnoud Van Den Bout, Chief Operating Officer, Arnoud van den Bout Attorneys
  • Carl Knight, Chief Executive Officer, Credit Intel
  • Davina Myburgh, Director – Product Innovation Solutions Group, TransUnion
  • Liaquat Soobrathi, Head of Case Management/ Dispute Resolution, Credit Ombudsman
  • Lizzy van Niekerk, Chief Executive Officer, Little Rabbit Digital
  • Luvendra Naidu , Associate Vice President - Business Development, Startek
  • Marina Short, CEO, Consumer Profile Bureau
  • Michael Kgwadi, Head of Collections, Woolworths Financial Services
  • Perry de Jager, Practice Area Head: Collections & Recoveries Solutions, Principa
  • Pieter-Ben Pienaar, Head: IT and Technology, Nudebt
  • Priyanka Naidoo, Associate Designate, Norton Rose Fulbright South Africa
  • Rod Jones, Brand Ambassador, Callbi Speech Analytics
  • Ross, Sibbald, Commercial Director, Striata Marketing Solutions
  • Sarah Brown, Behavioral Economist, Financial Services Strategy practice - Genesis Analytics
  • Zawadi Shongwe, Behavioral Economist, Financial Services Strategy Practice- Genesis Analytics
  • Hennie Smit, Portfolio Manager, Kredcor Khuluma


Topics to be covered:

  • Challenges and opportunities facing the Southern Africa debt collection industry in the mist of Covid-19
  • Using speech analytics to drive impact collections consultant
  • Technology and debt collection
  •  Utilising technology to improve collections
  • Power of email in effective digital communications
  • Impact of the Credit Ombud in the current legislative landscape
  • Using data insights to optimize debt collection strategies
  • What does POPI mean for debt collectors?
  • Digital customer experience
  • Engaging customers through digital communication
  • Applying behavioural economics to influence payment behaviour
  • Managing contact centre effectively
  • Debt collection techniques during a pandemic
  • Upholding good governance and compliance in the debt collection industry
  • Developments in in the legal environment - How to deal with Judicial debt collection and contractual agreements during covid-19 crisis
  • Plus a panel discussion on effective implementation of credit risk management strategies


Who must attend?
Personnel from the following companies and departments can be expected to be attending this event:
*debt collection *debt restructuring *debt recovery *credit management *credit controls *collection management *debt consulting *loans *data management *data analytics *regulation *credit operations *strategy *operation and technology *customer engagement *customer operations *customer services * monitoring *credit risk *KYC *customer due diligence 8 collection technology * IT

Who have registered so far?
Companies which have registered so far to attend the Debt Collection Southern Africa Conference 2021
Uni-Collect * Easton Berry Collections * Ignition Group * Sigma * Pres Les * Sanlam * Sharpito Shaik Defries * Cinque Collections * Callbi Speech Analytics * Groenewald Lubbe *BVI * Shackleton & Mohapi * Credit IVS * Up Stream * Thuthukani Housing Finance * Curro Holdings * Transunion * Norman Bissett & Associates * Van Velden Duffy * Standard bank Home Loans * Tubb du Plessis & Associates

Register for the conference
25% discount on prices below due to COVID-19

Normal registration fee: R8 600 + VAT = R9 890 p.p.
Online registration fee: R4 000.00+VAT = R4 600 p.-p.

To register as a delegate email Thunile Nkosi on This email address is being protected from spambots. You need JavaScript enabled to view it. for sponsorship & exhibition enquiries call 011 803 0009 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.