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• Data breaches, attacks on critical infrastructure or physical assets and increased ransomware attacks keep cyber concerns at #1 with 67% of responses.
• Business interruption, Changes in legislation and regulation, Macroeconomic developments, and Natural catastrophes are joined second with 22% of responses.
• Businesses need robust, resilient operational processes to safeguard their supply chains and ensure business continuity.

Johannesburg, May 6, 2024 – Cyber incidents have emerged as the top risk faced by the hospitality, leisure, and tourism sector in 2024, according to the Allianz Risk Barometer. The report, based on insights from over 3,000 risk management professionals and business leaders, emphasizes the critical need to address these risks to ensure business continuity and protect against potential disruptions.

With 36% of respondents expressing concern, cyber incidents have taken the lead as the most significant and new risk in the hospitality, leisure, and tourism sector. The recent surge in ransomware attacks has resulted in a staggering 50% increase in insurance claims activity compared to 2022. Hackers are now targeting both IT and physical supply chains, launching mass cyber-attacks, and devising new methods to extort money from businesses. Consequently, early detection and response capabilities and tools have become increasingly crucial.

“Cyber criminals are exploring ways to use new technologies such as generative artificial intelligence (AI) to automate and accelerate attacks, creating more effective malware and phishing. The growing number of incidents caused by poor cyber security, in mobile devices in particular, a shortage of millions of cyber security professionals, and the threat facing smaller companies because of their reliance on IT outsourcing are also expected to drive cyber activity in 2024,“ explains Santho Mohapeloa, Cyber Insurance Expert, Allianz Commercial.

Investment in detection, supported by artificial intelligence, is expected to enhance incident identification. Without effective early detection tools, companies may face prolonged unplanned downtime, increased costs, and a greater impact on customers, revenue, and reputation.

While cyber incidents take the top spot, business interruption, changes in legislation and regulation, macroeconomic developments, and natural catastrophes jointly rank as the second most concerning risks, each receiving 22% of responses. Business interruption has moved down to the number two threat for the hospitality, leisure, and tourism industry.

The top two causes of business interruption, following cyber incidents, are natural catastrophes and fire, with machinery/equipment breakdown or failure following closely behind. These findings highlight the interconnectedness and volatility of the global business environment, as well as the industry's reliance on supply chains for critical products or services. Consequently, improving business continuity management, identifying supply chain bottlenecks, and developing alternative suppliers remain key risk management priorities for companies in 2024.

Changes in legislation and regulation risks[1] include increased compliance costs, uncertainty, competitive disadvantages, impacts on tourism demand, damage to reputation and image, operational disruptions, and broader economic repercussions. To ensure long-term success and sustainability, it is crucial for businesses in the sector to understand and effectively manage regulatory risks.

Macroeconomic developments can also significantly impact the hospitality, tourism, and leisure industry, introducing risks[2] such as fluctuations in consumer spending, changes in exchange rates affecting international travel demand, inflationary pressures impacting operating costs, and economic downturns leading to reduced travel budgets and discretionary spending. These risks directly affect businesses' revenue streams, profitability, and overall competitiveness within the industry.

Furthermore, natural catastrophes risks[3] to the hospitality, tourism, and leisure industry include physical damage to infrastructure, disruption of transportation networks, safety concerns for travelers, and loss of revenue due to canceled bookings and reduced visitor numbers. The recovery efforts following such events may require significant time and resources. The occurrence of natural disasters, such as floods, earthquakes, and wildfires, can result in billions of dollars in economic losses for tourism-dependent regions. This highlights the urgent need for effective crisis preparedness measures and risk management strategies within the industry.

Risk mitigation: how to future-proof your operations

What these risks reveal is the extent to which risks are interrelated and aggregated in the networked world we live and work in. Faced with loss scenarios that can fall like dominoes, businesses need robust, resilient operational processes to safeguard their supply chains and ensure business continuity. Business continuity planning (BCP) reviews are essential and must be regularly updated. Cyber protection should include regular backups, segmentation of data, the right end-point detection and multi-factor authentication. Data is paramount. Insurers such as Allianz Commercial can leverage your company data to facilitate a tailored risk assessment and help draw up a personalized mitigation strategy.

View the Allianz Risk Barometer methodology and full global and country risk rankings

About the Allianz Risk Barometer

The Allianz Risk Barometer is an annual business risk ranking compiled by Allianz Group’s corporate insurer Allianz Commercial, together with other Allianz entities. It incorporates the views of 3,069 risk management experts in 92 countries and territories including CEOs, risk managers, brokers and insurance experts and is being published for the 13th time.

For further information please contact:
Johannesburg: Lesiba Sethoga
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Afroteq Advisory, a leading provider of advisory services in the facilities management and built environment sectors, is thrilled to announce the launch of its latest training offering: the Introduction to Technical Facilities Management course, through its Afroteq Academy division.

Designed specifically for facilities managers lacking training or experience in building technical services, this comprehensive programme aims to equip participants with essential knowledge of the most common technical disciplines in facilities management, including HVAC, electrical and plumbing systems. The course emphasises practical application, enabling participants to effectively communicate, collaborate, and oversee technical teams and processes without requiring in-depth technical expertise.

“Facilities Managers come from diverse backgrounds and need accessible training programmes. Afroteq Academy’s new Introduction to Technical Facilities Management course has been carefully crafted to meet their specific needs.  For example, the increasing reliance on technology and telecommunications, new developments in electrical equipment, HVAC management and planned maintenance pose a challenge for Facilities Managers without technical background. This course helps Facilities Managers manage these and other challenges they might face on a day-to-day basis efficiently - ensuring a solid understanding of risk service level agreements (SLAs) to protect clients and contractors from financial losses due to system failures,” says Andre Michau, Programme Manager at Afroteq Advisory.

About the course:

The course will be offered in Cape Town and Johannesburg during May, June and July 2024, hosted in a facilitated and blended online format over three days. Specially developed by industry expert Fanie Louw (founder of The Knowledge Store) and delivered by Xolisa Fumba (Executive Director of Afroteq Advisory, a registered Professional with ECSA (Pr.TechEng), SACPCMP (Pr. CPM) and SAFMA as an Accredited Facilities Professional) and Ronald Nothnagel (a director of Facilities Management Solutions (Pty) Ltd, registered with SAFMA, and a member of the SABS panel of advisories).

Managers will be equipped with the tools and knowledge to effectively manage the technical aspects of their roles, driving innovation and excellence in the facilities management sector.

“This course is strongly recommended for facilities managers who have high technical SLA components to manage. It will equip them with the knowledge, tools and techniques they need to manage various aspects of properties, buildings and equipment.  This will provide them with the skills to make informed decisions that can impact the short- and long-term value of the facilities they manage,” Michau explains.

Facilities Managers will learn how to analyse and assess the physical condition of assets, develop and implement maintenance plans, budget effectively, manage vendors and contractors, and ensure compliance with relevant regulations and standards. They will have the opportunity to engage in class discussions, case studies and knowledge assessments to evaluate their understanding of the technical material. Upon completion of the course delegates will receive a certificate of attendance.

As Facilities Management (FM) in South Africa continues to evolve into a more formal and mature discipline, the demand for a diverse skill set encompassing technical, project management, and people management skills continues to grow. However, many individuals entering the FM field lack the experience traditionally associated with building infrastructure and engineering services management. With backgrounds ranging from IT infrastructure to business administration, these professionals may feel ill-prepared to address the technical aspects of their roles. To address these gaps, the following topics will be covered:

Building Priorities, Availability and Reliability: Buildings are categorised based on priority, availability, and reliability of systems such as electrical supply and air conditioning. Facility Managers must know how to effectively collaborate with consultants and contractors through Service Level Agreements.

Technical Assets and Emergency Power: Facility Managers must manage the significant client investment in technical equipment, including emergency/standby power, to ensure uninterrupted power supply to large buildings. They must have high-level knowledge of systems like UPS, which ensure power availability, especially in unstable Eskom grid-delivered electrical power services.

Utilities Accounts and Energy Savings: Facility Managers should be knowledgeable about high-level methods to reduce energy and water consumption costs in various areas of the utility bill.

Technical Budgets and Spend Control: A clear understanding of both Capital and Operational Budgets is essential to avoid unplanned equipment replacements, which can increase project workload and pressure cash flow. Facility Managers must also manage preventative, corrective, and emergency maintenance budgets, ensuring efficient spending and equipment uptime, and proper spending control.

Technical Skills Management: Facility Managers need to establish a structured skills management system that encompasses disciplinary assignments and a skills matrix. This system is essential for effectively overseeing technical competencies in fields such as electrical and air conditioning services, electronic systems, elevator operations, and building infrastructure, thereby guaranteeing the provision of essential services.

“While FM encompasses a broad range of responsibilities beyond technical services, such as mechanical and electrical services, it's undeniable that technical expertise plays a crucial role. Our new course fills a critical gap by providing facilities managers with the foundational knowledge necessary to navigate technical challenges and effectively manage building infrastructure. It demystifies the technical environment and equips delegates with practical tools to manage the inputs and outputs required in this space,” Michau concludes.

Germany is phasing out nuclear energy, France is stopping the expansion of wind energy, relying almost entirely on its nuclear fleet. South Africa, on the other hand, can use both to reduce the proportion of fossil-based electricity generation and stabilize electricity grids.

Is South Africa now doing exactly what Germany should have done - installing a solid energy mix?

South Africa stands at a crossroads in its energy landscape, grappling with significant challenges while seeking sustainable solutions to meet its growing power demands. The country's energy sector faces issues such as unreliable power supply, heavy reliance on fossil fuels, and the urgent need to reduce greenhouse gas emissions. In this context, the debate over nuclear power and the expansion of wind farms emerges as a critical discussion in addressing South Africa's energy crisis.

Energy Challenges in South Africa:

South Africa's energy challenges are multifaceted and complex, with repercussions across economic, social, and environmental domains. The reliance on coal for electricity generation has led to high emissions of greenhouse gases, contributing to climate change and air pollution. Furthermore, the country's power utility has struggled to maintain a stable power supply, resulting in frequent blackouts and load shedding that disrupt businesses and daily life.

Nuclear Power as a Controversial Option:

The discussion around nuclear power in South Africa is both complex and contentious. Proponents argue that nuclear energy can provide a stable and reliable base load power supply without the carbon emissions associated with fossil fuels. They highlight the potential for nuclear power to diversify the energy mix and reduce dependency on coal, contributing to long-term sustainability goals.

However, nuclear power also raises concerns, including safety risks, high initial costs, complex waste management, and public perceptions regarding nuclear accidents. The construction and operation of nuclear power plants require substantial investments and stringent regulatory oversight to ensure safety and environmental protection.

Nevertheless, nuclear energy is the safest form of energy production, especially when you consider that coal-fired power plants are themselves radioactive due to the "heavy" uranium content of hard coal!

The questionable German nuclear phase-out

It is strange that an energy-intensive industrial country like Germany has completely abandoned nuclear energy, while "nuclear" is booming all over the world. There are currently 422 reactors operating worldwide, two in South Africa with further reactors planned, and 57 are under construction all around the world.

Wind Farms: A Renewable Solution:

On the other hand, renewable energy sources like wind power offer a compelling alternative to fossil fuels and nuclear energy. South Africa boasts significant wind energy potential, particularly in regions like the Western Cape and Eastern Cape. Wind farms harness the natural power of the wind to generate electricity, providing a clean and renewable energy source.

Wind farms offer several advantages, including:

• Clean Energy: Wind power generates electricity without producing greenhouse gas emissions or air pollutants, contributing to a cleaner environment and mitigating climate change.
• Resource Abundance: South Africa has vast wind resources that can be harnessed for energy production, reducing reliance on finite fossil fuel reserves.
• Job Creation and Economic Growth: The development of wind farms stimulates economic activity, creating jobs in construction, maintenance, and related industries.
• Scalability and Modularity: Wind farms can range from small-scale community projects to large utility-scale installations, offering flexibility in meeting diverse energy needs.

Integrated Approach and Sustainable Transition:

A holistic approach to South Africa's energy transition involves integrating various energy sources to create a balanced and resilient energy mix. While nuclear power and wind farms represent distinct pathways, they can complement each other within a diversified energy portfolio.

Key considerations for a sustainable energy strategy include:

• Investment in Renewable Energy: Accelerating the deployment of wind farms and other renewables requires investment incentives, supportive policies, and streamlined regulatory processes.
• Nuclear Safety and Transparency: If pursuing nuclear power, a focus on safety standards, transparent decision-making, and public engagement is essential to build trust and ensure responsible nuclear energy development.
• Energy Efficiency and Demand-Side Management: Promoting energy efficiency measures and demand-side management practices can reduce overall energy consumption and optimize resource utilization.
• Research and Innovation: Continued research and innovation in energy technologies, grid integration, and storage solutions are crucial for advancing the transition to a sustainable energy future.

In conclusion, South Africa faces significant energy challenges that demand strategic planning, collaboration, and innovative solutions. While nuclear power and wind farms represent contrasting options, both can play a role in diversifying the energy mix and driving towards a cleaner, more resilient energy system. The path forward requires careful consideration of economic, environmental, and social factors to ensure energy security and sustainability for generations to come.

Every nut, bolt, and screw - forgings for harsh environments

The author is CEO of a small but highly certified German drop forge, supplying forgings for all kinds of energy systems: from coal and gas fired "fossil" plants over modern nuclear and solar thermal plants to wind turbines. He is regularly writing popular scientific articles about steel and its varied applications.

https://kb-schmiedetechnik.de/products.html

Examples are brackets, holders, hoists, hooks, mountings, chain links, special screws, pipe connections, pressure-bearing parts, valves, pieces for boiler systems and nuclear power plants, special vehicles such as agricultural machines, also parts and components for corrosive applications like naval architecture, ships, boats, seawater-suitable, corrosion-resistant components, acid-resistant, highly corrosion-resistant forgings for seawater applications, desalination, petrochemicals, fertilizer industry and production, food technology, drill equipment, oil rigs, marine technology, defense.

By Chandni Gopal, Partner, Prianka Soni, Senior Associate & Amaarah Mayet, Associate, Webber Wentzel

As the "great disruptor" of our time, artificial intelligence (AI), with its inherent ability to perceive, reason and solve problems, has enormous capacity to shape international arbitration practice.

The use of AI to enhance technological efficiency has long been accepted by the international arbitration community. In recent times, AI has emerged as a useful instrument that, when applied properly, can both increase the acceptance of international arbitration as the preferred forum for resolving commercial dispute resolution.

Current uses of AI

In international arbitration, the use of stenographers, short-hand techniques and backup audio recordings for the manual transcription of proceedings are not-too-distant memories. The need for time, resource and cost efficiencies propelled rapid technical breakthroughs that encouraged investment in machine learning and natural language processing (NLP) AI technologies. A direct offspring of these early technologies, voice-to-text technology, revolutionised transcription services, resulting in improved accuracy in record time, at a fraction of the cost.

It did not take long for machine learning, NLP and generative AI to be deployed in making document-intensive stages of the arbitration process considerably more efficient. Electronic discovery programmes, for example, can analyse huge amounts of electronically stored information, identify relevant material, and automatically collate them for discovery in a matter of hours (instead of days). In the discovery context, multilingual document review and translation software can offer initial content interpretation without the need for human linguists.

The international arbitration community has demonstrated sophistication in its receptiveness to new technologies while acknowledging the importance of appropriate checks and balances in protecting the integrity of the arbitration process. Translation software, for instance, may assist parties in identifying potentially relevant material despite it being in another language, but procedural rules generally afford the tribunal the discretion to direct the manner and form of translating documents for reliance purposes.

The international arbitration community has undoubtedly opened up a world of possibilities with both exciting prospects and challenging situations due to its controlled approach to AI-powered technologies.

Potential uses of AI

By harnessing AI technologies, arbitrators and legal practitioners can streamline the case management process. Firstly, AI can automate tedious tasks like analysing vast amounts of documents. Contracts, legal precedents, and evidence can be scanned in a fraction of the time it takes humans, allowing legal professionals to redirect their focus. Instead of sifting through mountains of paper, they can concentrate on building strong legal arguments and crafting persuasive submissions for their clients.

AI can also predict potential outcomes or suggest optimal dispute resolution strategies. By analysing past arbitration awards, relevant legal decisions, and arbitrator track records, AI algorithms can empower parties involved, including third-party funders, to make informed settlement decisions and the likelihood of claim success.

Witness preparation can also be streamlined with the help of AI-powered tools. These tools can analyse case documents, transcripts, arbitrator awards, and legal precedents to identify key issues and themes. This allows legal teams to create clear and persuasive submissions, develop tailored questioning strategies, highlight potential strengths and weaknesses in witness testimony, and ensure consistency in the narrative presented during hearings. Furthermore, AI can simulate cross-examination scenarios, helping witnesses anticipate tough questions and prepare effective responses.

Arbitrators themselves can benefit from AI's supportive capabilities. Machine learning AI can offer valuable assistance by creating preliminary timetables based on procedural rules, evidence rules, and party availability. AI can also assist with drafting routine sections of awards, such as factual backgrounds and historical context. By automating repetitive tasks, AI frees up arbitrators' time to focus on complex legal analysis and decision-making. Additionally, AI algorithms can play a vital role in quality control. By comparing language patterns, legal reasoning, and factual assertions in draft awards against established precedents and party submissions, AI can flag inconsistencies, factual errors, or potential biases. This not only enhances the quality and reliability of awards but also safeguards the integrity and fairness of the entire arbitration process.

The concept of a fully automated AI arbitrator remains a topic of debate. Concerns about AI hallucinations and biased reasoning are well-founded. However, AI's supportive capabilities offer intriguing possibilities. In cases with standardised contracts, clearly defined decision-making frameworks, or settled legal principles, AI arbitrators could expedite proceedings, reduce costs, and deliver more predictable outcomes. Even with the potential benefits, concerns about transparency, fairness, and adherence to the rule of law must be carefully addressed to ensure the legitimacy and acceptance of AI-driven international arbitration.

Responsibly Embracing Change

In essence, AI's role in arbitration goes beyond mere efficiency gains. It has the potential to fundamentally transform the nature of dispute resolution by augmenting arbitrators' capabilities, enhancing decision quality, and reshaping the dynamics of legal proceedings.

As AI becomes more sophisticated and integrated into the legal profession, stakeholders must navigate the complexities and opportunities presented by this paradigm shift. The rapid development of AI technologies underscores the urgency for the international arbitration community to adapt responsibly. This includes complying with new regulations and guidelines are ensuring professionals are properly trained.

The Silicon Valley Arbitration and Mediation Center, for example, has already released draft Guidelines on the Use of Artificial Intelligence (AI) in International Arbitration for Public Consultation (SVAMC Guidelines). The Guidelines place an emphasis on understanding AI’s limitations and risks, safeguarding the confidentiality, ensuring competent and diligent use of AI (including appropriate disclosure of its use), and ensuring that arbitrators do not delegate their decision-making responsibilities. The SVAMC Guidelines indicate that AI is becoming more involved in arbitration, and they serve as a useful reference guide for using AI's potential in arbitration safely and responsibly. International arbitration institutions are likely to follow suit by releasing their own guidelines in compliance with applicable laws and regulations.

The proliferation of AI regulation worldwide will also create peculiar challenges in the international arbitration community. AI technology used in international arbitration will need to remain compliant with new and differing regulations across various relevant jurisdictions. For instance, it is quite possible that different jurisdictions with different AI regulatory regimes house the laws governing the content of a dispute, the procedure of a dispute, and the venue at which the arbitration proceedings are held as agreed between the parties in the arbitration clause and agreement. In addition, it is important to the enforceability of the arbitral award that the award is rooted in the mandatory laws of the place where the award is rendered and the place where the enforcement of the award is sought.

These challenges also present an opportunity for international arbitration. When there are differences and conflicts in applicable laws, it creates an opportunity for practitioners to be creative. Thus creativity could lead to the harmonisation of various laws, or contribute to the development of flexible AI systems which are compliant and fit for purpose.

Overall, the use of AI in international arbitration requires a change-positive approach characterised by agility, adaptability and flexibility, as well as principled decision-making in which the rule of law, underlying purpose and legitimacy of international arbitration are safeguarded.

The objective of the Free State farm is to furnish renewable energy to Africa Data Centres sites, commencing with its cutting-edge, carrier-neutral data centre in Cape Town, the CPT1 facility

JOHANNESBURG, South Africa, April 10, 2024/ -- Africa Data Centres and DPA SA (https://DPA-SA.co.za/) have broken ground on their solar farm in the Free State; The first phase will see power getting wheeled to its CPT1 facility; The second phase will see power being supplied to JHB1 and JHB2 once wheeling agreements with relevant municipalities conclude.

Africa Data Centres, a business of the Cassava Technologies group, is pleased to announce that it has broken ground on the construction of a solar farm in the Free State in collaboration with DPA Southern Africa.

This announcement forms a crucial component of the 20-year Power Purchase Agreement (PPA) inked in March 2023 with DPA Southern Africa a joint company of the French utility, EDF. The objective of the Free State farm is to furnish renewable energy to Africa Data Centres sites, commencing with its cutting-edge, carrier-neutral data centre in Cape Town, the CPT1 facility.

According to Cassava Technologies' President and Group CEO, Hardy Pemhiwa, “This initiative positions Africa Data Centres as a trailblaser in the data centre industry in responding to South Africa’s energy crisis through sustainable technology solutions. This is in line with a broader industry shift towards innovative, eco-friendly practices. The strategic use of solar power showcases technology's role in pioneering solutions for energy challenges and environmental sustainability”.

Furthermore, Tesh Durvasula, CEO of Africa Data Centres, underscores the commitment to powering all data centres with clean, renewable energy sources. "Today's announcement represents a significant stride in our initiative to energise South African data centres sustainably, advancing our objective of achieving carbon neutrality. The first phase involves constructing the 12MW solar infrastructure to power our Cape Town data centre, with subsequent phases extending to our Johannesburg data centres.”

Nawfal El Fadil, the CEO of DPA SA, states, "Africa Data Centres, as a pioneer in the data centre industry, has consistently demonstrated a strong commitment to sustainability, aligning seamlessly with our company's values. We are thrilled and honoured to contribute to Africa Data Centres’ mission of achieving carbon neutrality, beginning with the establishment of this solar power plant in the Free State to serve their data centre in Cape Town. At the heart of our collaboration lies a shared understanding that the path to carbon neutrality extends beyond infrastructure—it demands innovation, expertise, and collective determination to overcome challenges. DPA SA, backed by EDF's legacy, brings a wealth of experience and a proven track record in delivering high-quality, sustainable energy solutions to this partnership."

"We take immense pride in supporting Africa Data Centres on this journey, being among the pioneers in launching a wheeling solar plant, thereby paving the way for a greener, more sustainable future in South Africa," adds Nawfal El Fadil.

This project is a key element of Africa Data Centres' ambitious plans to emerge as the most sustainable colocation provider on the continent. "Beyond procuring renewable energy, our commitment to an efficiency strategy has earned us the internationally recognised ISO50001 certification for the effective operation of our data centres," Durvasula elaborates.

"Data centres worldwide face scrutiny for their reliance on grid power and renewables, and Africa is no exception. Africa Data Centres is actively addressing this issue by generating renewable energy, alleviating strain on the local grid. Additionally, our sustainability objectives encompass achieving net-zero status at all facilities, making this project another significant stride towards reaching that goal," concludes Durvasula.

Distributed by APO Group on behalf of DPA Southern Africa. 

Follow Africa Data Centres on:
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LinkedIn: https://apo-opa.co/446fpol
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About Africa Data Centres:
Africa Data Centres is your trusted partner for rapid and secure data centre services and interconnections across the African continent.

Africa Data Centres is Africa's largest network of interconnected, carrier and cloud-neutral data centre facilities. Bringing international experts to the pan-African market. We are your trusted partner for rapid and secure data centre services and interconnections across the African continent. Strategically located, our world-class facilities provide a home for all your business-critical data. Proudly African, we are dedicated to being the heart that beats your business.

Africa Data Centres' aim is to unveil various business opportunities and to develop a strategic network of partnerships. This will further strengthen Africa Data Centres' superiority in providing our customers with the highest standard of interconnected, carrier and cloud-neutral data centre facilities throughout Africa. www.AfricaDataCentres.com/

About Cassava Technologies:
Cassava Technologies is a technology leader providing a vertically integrated ecosystem of digital services and infrastructure enabling digital transformation. Launched in 2021, the company was born out of a need to create a digitally connected future that leaves no African behind.  Through its subsidiaries, namely, Liquid Intelligent Technologies, Liquid Dataport, Liquid C2, Africa Data Centres, Distributed Power Africa, Sasai Fintech and Telrad, Cassava is a multinational technology company that has operations across key growth markets like Africa, the Middle East, Latin America and the United States of America. Cassava provides its customers in 94 countries with offerings that will help them grow, transform, and expand their operations. https://apo-opa.co/3U7rdmB

About DPA Southern Africa
DPA Southern Africa, a joint company of the French utility EDF and Distributed Power Africa, is at the forefront of the Southern African renewable energy market for businesses, laying the foundation for a sustainable and environmentally conscious future in South Africa and beyond.

Our commitment is to assist companies in achieving carbon neutrality and cost savings simultaneously by providing tailor-made renewable energy solutions that meet the specific needs of businesses. Our comprehensive offerings include on-site, wheeling, and storage solutions, offering businesses a holistic approach to sustainable energy management.

SOURCE: DPA Southern Africa

In the constantly evolving world of smart home technology, two innovations have significantly changed how we interact with our living spaces: smart blinds and smart light switches. These advancements are not just about embracing modernity; they are about enhancing convenience, energy efficiency, and personalising home environments to suit our lifestyles. Let’s delve into how these smart home features are redefining comfort and convenience in our daily lives.

Smart Blinds: Redefining Window Treatments

Smart blinds are a groundbreaking innovation in home automation. These are not your average window coverings; smart blinds offer unparalleled convenience and control over your home’s natural lighting and privacy. With smart blinds, you can adjust the amount of light entering your home with just a tap on your smartphone or through voice commands via smart home assistants like Amazon Alexa or Google Home.

The Convenience Factor

Imagine waking up to gently rising blinds that sync with your alarm, letting in that soft morning light. Or picture adjusting your blinds to close automatically as the sun sets, all without moving an inch from your couch. This level of convenience is not a luxury anymore; it’s a reality with smart blinds.

Energy Efficiency

Smart blinds also contribute significantly to energy efficiency. They can be programmed to open or close based on the time of day, temperature, or even the position of the sun. This automation helps in maintaining a consistent temperature in your home, reducing the reliance on heating and cooling systems, and thus saving on energy bills.

Smart Light Switches: Lighting at Your Fingertips

Moving on from natural light management to artificial lighting, smart light switches are the next big thing in home automation. They replace traditional light switches and offer an enhanced, interactive experience.

Enhanced Control and Customization

With smart light switches, you can control the lighting in your home from anywhere. Whether you’re in bed and forgot to turn off the kitchen lights or away on vacation and want to switch lights on and off periodically for security, smart switches make it possible. They also allow you to create custom lighting scenes for different activities or moods, adding a whole new dimension to your home’s ambiance.

Integration with Home Automation Systems

One of the most significant advantages of smart light switches is their ability to integrate seamlessly with other smart home devices. This integration enables you to create a cohesive, fully automated smart home system. You can program your lights to turn on as your smart blinds open, syncing your home’s lighting with natural light patterns for a more natural wake-up routine.

Conclusion: Embracing a Smarter, More Comfortable Home

In conclusion, smart blinds and smart light switches are not just gadgets; they are essential components of a modern, efficient, and comfortable home. They offer convenience, energy savings, and an enhanced living experience. As we continue to embrace smart home technology, these innovations represent a step towards a future where our homes are not just places we live in but are dynamically integrated into our lifestyles, responding to our needs and preferences seamlessly. The future is smart, and it’s here to make our lives more comfortable and our homes more enjoyable.

How do we do this?

Nurturing resilience in young children is paramount for their growth and development in a country and world filled with challenges. Ursula Assis, Country Director of Dibber International Preschools, sheds light on this crucial aspect of parenting, teaching, and early childhood education and development.

As Assis explains, resilience refers to a child's ability to respond positively to adverse events. While some may perceive resilience as an innate trait, she stresses that it can also be cultivated through cognitive, emotional, and social skills. "Resilience is not just about bouncing back from setbacks; it's also about equipping children with the tools to navigate life's uncertainties with confidence and adaptability," says Assis.

Here are nine practical ways parents can foster resilience in their young children, according to Assis:

Setting Boundaries: Assis advises parents to set boundaries and encourage independence in their children. Saying 'no' when appropriate and allowing children to tackle tasks independently instils a sense of self-reliance and responsibility.

Avoiding Overprotection: While ensuring safety is essential, she cautions against overprotecting children. Allowing them to explore, experiment, and occasionally experience failure is crucial for their growth and resilience.

Building Strong Family Bonds: A supportive and loving family environment lays the foundation for resilience. Spending quality time together, fostering open communication, and nurturing emotional stability contribute to a child's ability to cope with challenges.

Asking Empowering Questions: Assis suggests asking 'how' questions to encourage problem-solving skills and a positive outlook instead of focusing on mistakes. This approach helps children develop resilience by shifting their perspective from dwelling on failures to finding solutions.

Embracing Mistakes: Making mistakes is a natural part of learning and development. Assis advocates for allowing children to make and learn from mistakes, emphasising that resilience is built through overcoming challenges.

Encouraging Healthy Risk-Taking: It is key to highlight the importance of encouraging children to take calculated risks and step out of their comfort zones. Providing guidance on assessing risks and taking appropriate precautions empowers children to explore new opportunities confidently.

Storytelling and Inspiration: Sharing stories of resilience and perseverance inspires children to believe in their own abilities. Assis recommends storytelling as a powerful tool for instilling values of determination, passion, and resilience in young minds.

Positive Communication: The tone of communication plays a significant role in shaping children's perceptions and responses to challenges, with parents encouraged to communicate positively and emphasising encouragement and support rather than fear or negativity.

Providing Unconditional Support: While fostering independence, the importance of maintaining a supportive presence in children's lives needs to be stressed. Knowing they have a reliable source of love and guidance gives children the confidence to navigate obstacles and seek help when needed.

In conclusion, Assis reiterates that parents play a crucial role in modelling resilient behaviour for their children. By incorporating these strategies into parenting practices, parents can empower their children to thrive in the face of adversity. Dibber International Preschools is dedicated to supporting parents in this journey of fostering resilience and nurturing the next generation of confident, resilient individuals.

The digitalisation of the modern world economy is being driven rapidly by a shift from traditional payment methods. Fatima Khota, Business Unit Manager in Rectron’s Point-of-Sale (POS) Division looks at how retailers in the formal and informal sector are adopting smart innovations to better serve customers anywhere in the world, in-store or on the streets. 

According to recent studies, the global point-of-sale (POS) market is projected to almost quadruple between 2023 and 2030, from $25,28billion to $81,15billion.

The Middle East is set to grow at a compound annual growth rate (CAGR) of 16,8% in that time, with South Africa expected to experience a CAGR of 9,9% between 2022 and 2028.

Non-traditional money

The World Economic Forum reports that only 48% of Africa’s population has access to traditional banking services, like bank accounts or credit cards.

This has led to the emergence of creative payment solutions, like mobile money, digital wallets, gift cards and other options that don’t require a bank account, including cryptocurrencies.

No longer do entrepreneurs (many being one-person operations) need expensive traditional POS devices to trade in a cashless way but can use their smart mobile phones or tablets to enjoy the same functionality, at a fraction of the cost.

Even people with traditional accounts are adoption an array of new payment options, like Google Wallet, Apple Pay, Amazon Pay, PayPal, Venmo, CashApp, and other apps and services.

Credit cards complete with buy-now-pay-later (BNPL) services are growing rapidly, with financial service providers allowing consumers to make purchases and pay in instalments, often with no interest.

The power of AI

In-store, retailers are leveraging the power of big data and analytics to create a more personalised experience for customers through their POS capabilities.

For instance, artificial intelligence allows businesses to offer customised recommendations and promotions at checkout, based on customer histories.

Furthermore, over time, tracking tools can offer deeper insights into consumer preferences and seasonal trends, allowing for better stock keeping and wholesale buying.

In the United States, the world’s biggest retailer Walmart has taken POS to the next level, integrating it with other technologies to change and monitor consumer behaviour in-store, and improve the overall customer experience.

For instance, the retailer has adopted the use of infrared technology to track where people have gathered in-store, so that assistants can be dispatched to these areas to offer help.

Automated POS

Clearly, the days of a one-size-fits-all approach to point of sale are gone, as a variety of mobile devices, cloud-based POS, acceptance of cryptocurrencies and even self-service check-out is set to drive efficiencies and substantially lower costs.

With increased automation already making its way into South African retail environments, notably in fast-food restaurants and even in stock rooms (robots), the impact on employment has to be considered and managed carefully. 

Although some of these technologies will reduce the need for certain manual jobs (like tellers and stock counting), it be seen as a mechanism to streamlining activities and get to the areas where people cannot.

These innovations should not be seen as hampering employment, but rather as helping to transform the nature of work and even create new opportunities.

Automation helps free up time for employees to get more face time with customers, enhancing the services they offer through expert consultation and direct engagement.

Automation ought to help build greater efficiencies (and precision) into processes, keep workloads low, productivity (as well as profitability) high. This will in turn increase the demand for newer, more skilled job roles and opportunities.

Opportunities in POS

With better efficiency through automation of tasks, workers get more time to focus on value-added tasks. Quicker data processing and turnaround times serve to offer better and faster customer responses at every touchpoint.

Modern POS systems can store and receive data (for example from the on-premise stock room, as well as the national network of stores in real-time), which can be valuable when planning (using statistics to inform store buying decisions). Inventory control helps maintain stock levels and manages more accurate stock profiles.

Opportunities for upselling and cross-selling can add onto existing POS solutions, while improving security (systems reduce the reliance on cash transactions and protect consumer accounts better).

As South African POS technology evolves, shaped by the country’s unique formal and informal retail landscape, employees, business owners and consumers alike are set to enjoy better value-for-money, as well as a much more fulfilling trade and shopping experience.

• Business interruption ranks #1 with 42% of responses.
• Data breaches, attacks on critical infrastructure or physical assets and increased ransomware attacks drive cyber concerns to #2 with 38% of responses.
• Product recall, quality management, serial defects features as a new risk in #3 with 32% of responses.

Johannesburg, March 25, 2024 – Business interruption and cyber incidents are the primary concerns for the manufacturing sector within the automotive industry in 2024, according to the Allianz Risk Barometer. The report, based on insights from over 3,000 risk management professionals and business leaders, highlights the growing importance of addressing these risks to ensure business continuity and safeguard against potential disruptions.

Despite a slight easing of post-pandemic supply chain disruption in 2023, Business interruption continues to hold its position as the number one threat for automotive manufacturing, with 42% of respondents expressing concern. Cyber incidents and natural catastrophes are the top two causes of business interruption feared most by companies, followed by fire and machinery/equipment breakdown or failure. These results underscore the interconnectedness and volatility of the global business environment, as well as the reliance on supply chains for critical products or services. Consequently, improving business continuity management, identifying supply chain bottlenecks, and developing alternative suppliers remain key risk management priorities for companies in 2024.

The COVID-19 pandemic and its subsequent disruption to supply chains have served as a wake-up call for companies. Compared to pre-pandemic times, businesses are now better prepared for business interruption or supply chain events. According to the Allianz Risk Barometer, the most common actions taken to de-risk supply chains include developing alternative suppliers (60% of responses), improving business continuity management (42%), and identifying and remediating supply chain bottlenecks (37%).

According to the Allianz Trade’s Automotive sector risk report, the automotive market is expected to normalize this year as demand loses momentum following a strong rebound in 2023. The growth of new auto registrations is expected to slow down to +1.9%. New auto registrations saw a significant recovery in 2023 as Covid-induced supply-chain disruptions eased, and pent-up demand released. Additionally, resilient economic growth and strong, albeit slowing, growth in EVs fuelled car sales - total global auto registrations increased by +11.3% to nearly 88mn, though is still below pre-pandemic levels.

For the second consecutive year, Cyber incidents rank as the second most important risk in automotive manufacturing, with 38% of respondents expressing concern. The recent surge in ransomware attacks saw insurance claims activity increase by over 50% compared to 2022. Hackers are increasingly targeting IT and physical supply chains, launching mass cyber-attacks, and finding new ways to extort money from businesses. As a result, early detection and response capabilities and tools are becoming increasingly crucial. Investment in detection backed by artificial intelligence is expected to enhance incident identification. Without effective early detection tools, companies may experience longer unplanned downtime, increased costs, and a greater impact on customers, revenue, and reputation.

“Cyber criminals are exploring ways to use new technologies such as generative artificial intelligence (AI) to automate and accelerate attacks, creating more effective malware and phishing. The growing number of incidents caused by poor cyber security, in mobile devices in particular, a shortage of millions of cyber security professionals, and the threat facing smaller companies because of their reliance on IT outsourcing are also expected to drive cyber activity in 2024, “explains Santho Mohapeloa, Cyber Insurance Expert, Allianz Commercial.

Product recall, quality management, and serial defects emerge as a new risk at #3 with 32% of respondents identifying it as a concern. The automotive sector bears the brunt of product recall losses, accounting for over 70% of the value of all losses. The increasing complexity of supply chains and stricter regulations contribute to the rising impact of product recalls on companies' financials and reputations. With recalls affecting a higher number of units, driven by factors such as faster speed-to-market and outsourcing of research and development, the automotive sector remains a frequent driver of claims.

As the automotive manufacturing sector faces these risks head-on, companies must prioritize risk management strategies and enhance their resilience. By proactively addressing Business interruption, Cyber incidents, and Product recall risks, companies can safeguard their operations, reputation, and bottom line.

View the Allianz Risk Barometer methodology and full global and country risk rankings

About the Allianz Risk Barometer

The Allianz Risk Barometer is an annual business risk ranking compiled by Allianz Group’s corporate insurer Allianz Commercial, together with other Allianz entities. It incorporates the views of 3,069 risk management experts in 92 countries and territories including CEOs, risk managers, brokers and insurance experts and is being published for the 13th time.

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About Allianz Commercial
Allianz Commercial is the center of expertise and global line of Allianz Group for insuring mid-sized businesses, large enterprises and specialist risks. Among our customers are the world’s largest consumer brands, financial institutions and industry players, the global aviation and shipping industry as well as family-owned and medium enterprises which are the backbone of the economy. We also cover unique risks such as offshore wind parks, infrastructure projects or Hollywood film productions. Powered by the employees, financial strength, and network of the world’s #1 insurance brand, as ranked by Interbrand, we work together to help our customers prepare for what’s ahead: They trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and Multinational services, as well as seamless claims handling. The trade name Allianz Commercial brings together the large corporate insurance business of Allianz Global Corporate & Specialty (AGCS) and the commercial insurance business of national Allianz Property & Casualty entities serving mid-sized companies. We are present in over 200 countries and territories either through our own teams or the Allianz Group network and partners. In 2022, the integrated business of Allianz Commercial generated more than €19 billion gross premium globally.

 These assessments are, as always, subject to the disclaimer provided below.

 Cautionary note regarding forward-looking statements

This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements.

Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in Allianz’s core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) adverse publicity, regulatory actions or litigation with respect to the Allianz Group, other well-known companies and the financial services industry generally, (iv) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (v) mortality and morbidity levels and trends, (vi) persistency levels, (vii) the extent of credit defaults, (viii) interest rate levels, (ix) currency exchange rates, most notably the EUR/USD exchange rate, (x) changes in laws and regulations, including tax regulations, (xi) the impact of acquisitions including related integration issues and reorganization measures, and (xii) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.

No duty to update: Allianz assumes no obligation to update any information or forward-looking statement contained herein, save for any information we are required to disclose by law.

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