02 July 2013

Retaining Loyalty with customers at Loyalty & Rewards Conference 2013

Submitted by: Trade Conferences International Summers

The Loyalty and Rewards Conference will highlight the most important aspects regarding loyalty programmes such as customer service, customer retention, partnerships, implementation, technology, branding and measuring programmes. The event being held on 14-15 August at Cape Sun Southern Sun, Cape Town will bring together marketing and the related field professionals under one roof to deliberate, network and gain substantial knowledge into the loyalty and rewards arena.

Your attendance at this event will give you the opportunity to explore up-to-date developments in loyalty and rewards programmes. Issues to be addressed include; reasons why building customer loyalty is important; convergence in the South African loyalty market;  next generation loyalty programmes; how to build customer insights; case studies of branded loyalty and rewards programmes;  how Omni channel marketing influences loyalty and rewards and many more. 

Trade Conferences International’s Marketing Coordinator, Sian Wirth, said “Loyalty programmes are vital tools to engage and retain customers and these are essential strategies to implement that will build long term relationships.” 

To register contact the project manager Lisa Nathanson:  This email address is being protected from spambots. You need JavaScript enabled to view it. or contact TCI on: 011 803 1559.  For more information about the conference, log onto www.tci-sa.co.za. Follow our twitter handle @tcisa and keep up to date with the latest conference news and details.

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.